Loyalty/page/4 news and trends

Gasoline Discounts Fuel Latest Amazon-Walmart Competition Clash
Walmart Amazon whole paycheck // October 24, 2024

In today’s competitive retail arena, Amazon stepped up its game by announcing that Prime membership will now include fuel savings, allowing members to save up to 10 cents per gallon at participating gas stations. This initiative from Amazon comes four years after Walmart introduced similar...

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’
Retail // October 07, 2024

Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS, noting that following an 11-month period in bankruptcy, Rite Aid has emerged with a refined...

Costco’s New Membership Card Readers Streamline Store Access, Inventory Management
Retail // September 26, 2024

As part of its strategy to enhance customer experience and operational efficiency, Costco is rolling out membership card scanners at the front of its stores. This initiative, already piloted in several locations, requires all members to scan their physical or digital membership cards — or...

Hilton Launches Hotel Loyalty Debit Cards in the UK
Loyalty & Rewards // September 26, 2024

Hilton has launched two hotel loyalty debit cards in the U.K.: the Hilton Honors Debit Card and the Hilton Honors Plus Debit Card. In collaboration with travel debit card platform Currensea, these cards aim to revolutionize the way travelers earn and redeem points for hotel...

Interviews & Exclusives
Gasoline Discounts Fuel Latest Amazon-Walmart Competition Clash

October 24, 2024
In today’s competitive retail arena, Amazon stepped up its game by announcing that Prime membership will now include fuel savings, allowing members to save up to 10 cents per gallon at participating gas stations. This initiative from Amazon comes four years after Walmart introduced similar fuel savings in its Walmart+ loyalty program and increased discounts […]

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’

October 07, 2024
Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS,...

Travel Platforms Reroute Strategies to Elevate Customer Engagement

August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is...

Amex Urges Merchants to Embrace Digital Loyalty’s Hyper-Personalization Mandate

July 17, 2024
If a business doesn’t meet its customers’ needs, its competitors will be happy to. That’s increasingly the reality for businesses today. In an era where consumer expectations around convenience and...

Quick Reads
Ascenda Adds Uber to Grow Rewards Network

September 19, 2024
Rewards network Ascenda says it is getting bigger with the help of Uber. The company announced Thursday (Sept. 19) that it was expanding its network to let its FinTech and banking clients’ customers redeem their reward points in partnership with the ride-hailing/delivery company.  Those credits will appear in users’ Uber wallets, and can be applied […]

Yonder Raises $31 Million to Expand Credit Card Outside UK

September 19, 2024
Yonder has raised 23.4 million pounds (about $31.1 million) to expand its credit card designed to help cardholders build good credit habits while earning rewards. The London-based company will use...

DOT Launches Inquiry Into Rewards Programs of 4 Airlines

September 05, 2024
The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair,...

Sephora Offers Paze Online Checkout to Loyalty Members

August 28, 2024
Early Warning Services has made its Paze online checkout available to Sephora’s loyalty program members. The checkout option — offered by participating banks and credit unions — is now available...