Marchex news and trends

Marchex Uses Voice Analytics To Optimize Customer Calls

April 28, 2017
Quick Reads
Marchex Uses Voice Analytics To Optimize Customer Calls

April 28, 2017
Marchex, a mobile advertising analytics company, has announced the launch of Marchex Speech Analytics, a solution that enables actionable insights allowing companies to better understand what is happening on inbound phone calls from consumers. According to a press release, uncovering the intelligence and insights of these consumer calls can help enterprise and mid-sized companies optimize […]