Merchants news and trends

Wix Adds New Features Allowing Merchants to Customize Checkout Forms
Checkout Conversion // July 09, 2024

Wix added new editing options that enable merchants to customize their checkout forms. The capabilities provide a more tailored and seamless experience for both merchants and their customers, the company told PYMNTS in an email. The newly added features allow merchants to add custom fields...

Update: Judge in Mastercard and Visa Settlement Case Posts 88-Page Opinion
Legal // July 02, 2024

After three days of sparse quotes and speculation, the New York Eastern District court judge presiding over the latest chapter in the proposed credit card swipe fee settlement between Visa, Mastercard and millions of merchants has posted her 88-page opinion. The opinion comes almost a...

85% of Retailers See Rise in Online Card-Linked Pay Later Plans
BNPL // July 01, 2024

With buy now, pay later (BNPL) plans becoming increasingly accepted across merchant sectors, retailers are proving to be the payment method’s biggest champion. A PYMNTS Intelligence report, “Merchants’ Evolving Perspective on the Value of Card-Linked Pay Later Plans,” created in collaboration with Splitit, drew from...

Acquirer Survey Shows Card-Linked Installments Help Merchants Boost Sales
Consumer Payments // June 10, 2024

There is a gap between acquirers’ self-reports and implementation. While 72% of acquirers say they support credit card-linked installment options online or in-store, only 3 out of 50 acquirers surveyed offer card-linked installments before or during checkout. These latest findings mirror our findings from late...

Interviews & Exclusives
Update: Judge in Mastercard and Visa Settlement Case Posts 88-Page Opinion

July 02, 2024
After three days of sparse quotes and speculation, the New York Eastern District court judge presiding over the latest chapter in the proposed credit card swipe fee settlement between Visa, Mastercard and millions of merchants has posted her 88-page opinion. The opinion comes almost a week after U.S, District Judge Margo K. Brodie indicated she […]

85% of Retailers See Rise in Online Card-Linked Pay Later Plans

July 01, 2024
With buy now, pay later (BNPL) plans becoming increasingly accepted across merchant sectors, retailers are proving to be the payment method’s biggest champion. A PYMNTS Intelligence report, “Merchants’ Evolving Perspective...

Orchestration Merchants Give Options for Who, How and Where to Pay, Spreedly Says

April 11, 2024
Andy McHale, senior director of product and market strategy at Spreedly, told PYMNTS that online platforms offer advantages to all stakeholders — and they can offer an optimal payments experience. But,...

AI Proves Effective in Stopping eCommerce Returns Fraud

March 28, 2024
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping...

Quick Reads
Wix Adds New Features Allowing Merchants to Customize Checkout Forms

July 09, 2024
Wix added new editing options that enable merchants to customize their checkout forms. The capabilities provide a more tailored and seamless experience for both merchants and their customers, the company told PYMNTS in an email. The newly added features allow merchants to add custom fields to the checkout form to collect required information from the […]

UK Tribunal Allows Class Action Lawsuits Against Visa, Mastercard

June 07, 2024
Visa and Mastercard are facing new lawsuits over multilateral interchange fees. The United Kingdom Competition Appeal Tribunal ruled Friday (June 7) that collective proceedings — which are similar to class...

Alviere Debuts Merchant-Funded Rewards for Co-Branded Cards

March 06, 2024
Embedded finance platform provider Alviere is letting its clients expand their co-branded debit card incentives. The expansion allows customers to offer merchant-funded rewards, the company said in a Wednesday (March 6) news release....

Shopify Aims to Use AI to Give Merchants Competitive Edge

November 01, 2023
Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge. When the company reports results...