Valentine’s Day is coming up, and if the way to your loved one’s heart is through their stomach, PYMNTS is here to help. Each month, the Provider Ranking of Mobile Order-Ahead Apps determines the most popular restaurants in the industry based on certain metrics like...
Starbucks is seeing its artificial intelligence data efforts boost its rewards program effectiveness, incentivizing consumers to spend more and visit more often. On a conference call Tuesday (Jan. 30) accompanying the coffeehouse giant’s first-quarter fiscal 2024 earnings report, CEO Laxman Narasimhan discussed the company’s successful...
Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in the latest PYMNTS Provider Ranking of Mobile Order-Ahead Apps, which this time around sees no less than three ties. Papa John’s Pizza...
Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile device. By the Numbers The PYMNTS Intelligence study “The Digital Divide: Technology, the Metaverse and the Future of Dining Out”...
March 04, 2024
As consumers increasingly view their food habits not in disparate segments — grocery, restaurant, meal kit — but as one connected “eats” category, Wonder is seizing on the new dining opportunities this opens up. The omnichannel food hall company, founded and helmed by Jet.com Co-founder Marc Lore, recently opened a location in a Walmart. Wonder […]
September 22, 2023
As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only location. The restaurant is opening...
June 27, 2023
As digital ordering platforms look to drive adoption, engagement with restaurants’ eCommerce channels is becoming the norm in urban areas, but for the suburbs and rural areas, there is a...
June 14, 2023
With the rise in digital ordering and other convenience-focused technologies in recent years, college students increasingly expect to be able to eat what they want, when they want it. In...
May 17, 2023
Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on a pilot program that will equip one existing restaurant with an underground delivery system that will carry digital food orders from the kitchen to designated parking spots, according to a […]
November 09, 2022
As restaurants deal with a tough labor market, business software company Oracle has debuted a mobile order and pay tool designed to let eateries “serve customers from anywhere.” The Oracle...
October 21, 2022
Orders for delivery of takeout food via mobile app have reportedly slipped as restaurants have raised prices and some delivery companies have boosted their fees in an inflationary environment. Higher...
August 22, 2022
Restaurant commerce platform GoTab has unveiled new capabilities that let “multi-operator locations” automate vendor payouts and streamline ordering. According to a Monday (Aug. 22) news release emailed to PYMNTS, GoTab...
