Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This means that a data-centric approach to engagement and retention is more important than ever. In this month’s Credit Union Tracker,...
Recently, small business network Alignable released its SMB Trust Index for Q1 2017. Using a methodology based on the Net Promoter Score (NPS), the index highlights the most trusted brands across business owners. Here, trust equates to the likelihood that a small business would refer...
November 07, 2023
Oscar Health Inc. membership retention and more personalization were highlighted during the healthcare insurance provider’s third-quarter earnings report released Tuesday (Nov. 7). The company, which provides individuals insurance under the Affordable Care Act, said it expects to reach profitability in 2024 and updated its financial outlook for the remainder of this year. During the call […]
