Netflix news and trends

Subscription Economy Faces New Consumer Expectations, Regulatory Demands

October 18, 2024
Netflix
Netflix Co-CEO: Putting the Audience First Is Key to Authentic Personalization
Subscriptions // September 20, 2024

Being authentic is a great way for any brand to elevate personalization to its customers. For Netflix, which operates in more than 190 countries around the world, putting specific audiences first is the key to successful programming, according to co-CEO Ted Sarandos. In his keynote...

Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
Retail // August 20, 2024

As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the customer journey. Understanding that the relationship with the customer extends well beyond the checkout counter, companies are now crafting strategies...

AI Explained: Reinforcement Learning and How It Shapes Commerce
artificial intelligence // July 22, 2024

At a bustling Amazon warehouse, robots weave through aisles, selecting items for shipment with increasing speed and accuracy. These aren’t pre-programmed machines but artificial intelligence (AI)-driven systems constantly learning and adapting through reinforcement learning. This technology is quietly changing commerce, promising to reshape how businesses...

Netflix Co-CEO Touts Programming Flexibility and Eyes Ads Tier Business
Earnings // July 19, 2024

During Thursday’s Q2 earnings call, Netflix officials discussed a redesigned homepage aimed at improving content discovery for users, along with excitement connected to its advertising business targeting subscription tiers with streaming ads. Netflix Co-CEO Greg Peters said during the call that continually enhancing the member...

Interviews & Exclusives
Retailers Turn Digital Breadcrumbs Into Better Customer Experiences

June 24, 2024
Every time you swipe a credit card, click on a website or carry your phone, you leave behind digital breadcrumbs. For most people, this trail of data seems insignificant. But to a growing army of analysts, it’s a potential goldmine. Welcome to the world of data mining, where researchers sift through mountains of information to […]

CE 100 Index Advances 1.5% as Netflix Surges on Subscriber Gains

January 29, 2024
The earnings roll in, and the stocks gyrate — a roller coaster that happens every three months. The CE 100 Stock Index gained 1.5%, as all but one pillar finished...

Streaming Subscriptions Set Sights on New Monetization Opportunities

December 22, 2023
As streaming platforms evolved throughout the year, many leaders in the industry set their sights on ways to monetize their content beyond subscription fees and ad sales. For instance, Disney+ is reportedly...

Five Months in, FedNow Is ‘Doing What It Was Planned to Do’

December 01, 2023
Five months since the FedNow® Service launched, Miriam Sheril, head of product, U.S. at Form3, told PYMNTS, there are some encouraging signs. Although it is early days, “from my point...

Quick Reads
Netflix Begins Previously Announced Phaseout of Cheapest Ad-Free Tier

July 02, 2024
Netflix reportedly began phasing out its cheapest ad-free tier for existing subscribers after saying in January that it planned to do so. Social media users in Canada and the United Kingdom have been posting that they received notifications from Netflix that the company’s Basic plan has been discontinued, and they must choose an ad-supported tier […]

Netflix Stops Accepting Payments Through iTunes Subscriptions

February 27, 2024
Netflix has begun requiring subscribers with Apple iTunes billing plans to pay Netflix directly. All “members on the basic plan who were using an iTunes method of payment” will need...

Report: Disney+ Begins Crackdown on Password Sharing in US

February 07, 2024
Disney+ has reportedly begun taking steps to prevent password sharing among its U.S. subscribers. The streaming service began sending out emails on Wednesday (Feb. 7) notifying subscribers about its updated terms...

Report: Apple Vision Pro Faces Uncertain Future Amid Developer Distaste

January 21, 2024
Two weeks before its debut, Apple’s Vision Pro is reportedly facing an uncertain future. As Bloomberg News reported Sunday (Jan. 21), among the challenges facing the mixed reality device is the...