It’s a tough time to be a small pharmacy, with national chains like CVS and Walgreens dominating two-thirds of the prescription drug market in the U.S. To stand out from their competition, says Brian Zone, owner and founder of Long Island Apothecary, independent pharmacies must...
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From fitness freaks to makeup mavens, Health and Beauty shoppers are going mobile. The latest Omni Usage Index reports 44 percent of these consumers use retailer mobile apps a far higher percentage than other retail verticals can boast. But with consumers giving retailers an...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
June 11, 2018
It’s a tough time to be a small pharmacy, with national chains like CVS and Walgreens dominating two-thirds of the prescription drug market in the U.S. To stand out from their competition, says Brian Zone, owner and founder of Long Island Apothecary, independent pharmacies must beat the big guys to the punch. In the latest Omni Usage Report, Zone tells PYMNTS how changing customer expectations have pushed small pharmacies to invest in omnichannel features, from digital prescription renewal to delivery.
May 21, 2018
From fitness freaks to makeup mavens, Health and Beauty shoppers are going mobile. The latest Omni Usage Index reports 44 percent of these consumers use retailer mobile apps a...
December 11, 2017
While it’s nice to be able to shop from the comfort of the couch, purchasing online can be rather confusing for some consumers. After all, there are no customer service associates...
