Omnichannel Commerce news and trends

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’
Retail // October 07, 2024

Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS, noting that following an 11-month period in bankruptcy, Rite Aid has emerged with a refined...

Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
Retail // September 13, 2024

In the face of a tough retail environment, Kohl’s is reshaping its identity to feature its value-driven appeal for the entire family. With sales slipping and consumers tightening their belts, the retailer is doubling down on its promise of affordability, hoping to transform current challenges...

Walmart Expands Omnichannel Experiences and Fulfillment Solutions for Third-Party Sellers
Walmart // August 27, 2024

Walmart has added new product categories, omnichannel experiences and fulfillment solutions to its eCommerce platform for third-party sellers, Walmart Marketplace. “We’re bringing all the pieces together to be much more than a marketplace and investing in new ways for sellers to serve customers as we grow together,” Manish...

Albertsons’ Loyalty Refresh Contributes to 23% Digital Growth
Retail // July 23, 2024

As grocery shoppers increasingly seek out Click-and-Mortar™ technologies for a seamless omnichannel experience, Albertsons is seeing double-digit online growth, helped by its rewards refresh. The grocery giant, which has more than 2,200 stores across the U.S., shared in its first-quarter fiscal 2024 financial results, reported...

Interviews & Exclusives
Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’

October 07, 2024
Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing and customer officer at Rite Aid, told PYMNTS, noting that following an 11-month period in bankruptcy, Rite Aid has emerged with a refined approach to managing their marketing and merchandising efforts by leveraging […]

Tastemade Says Multitasking Presents a Big Contextual Commerce Opportunity

June 03, 2024
Consumers are increasingly engaging across multiple devices even for formerly passive activities, such as viewing films, creating a commerce opportunity for brands that can provide a frictionless shopping journey. In...

Data and Updated Technology Lead Must-Have List for Omnichannel Payments

March 12, 2024
The great digital shift of the pandemic has given way to omnichannel commerce, as consumers clamor to do at least some of their shopping on site. PYMNTS Intelligence and Visa...

Main Street Merchants Find Their 2024 Footing Online

December 29, 2023
2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the...

Quick Reads
DoorDash Expands Grocery Offering With 5 New or Expanded Partnerships

October 08, 2024
Local commerce platform DoorDash has launched an expanded partnership with Wegmans Food Markets and added new partnerships with four regional grocers in locations across the United States. In its expanded partnership with Wegmans Food Markets, DoorDash will power on-demand grocery delivery from Wegmans locations in Maryland; add stores in Virginia, North Carolina, New Jersey, Delaware and upstate […]

Walmart Expands Omnichannel Experiences and Fulfillment Solutions for Third-Party Sellers

August 27, 2024
Walmart has added new product categories, omnichannel experiences and fulfillment solutions to its eCommerce platform for third-party sellers, Walmart Marketplace. “We’re bringing all the pieces together to be much more than a...

Loop and ReBound Team for Simplified Retail Returns

July 16, 2024
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The...

OneRail Expands Omnichannel Fulfillment Solution With Orderbot Acquisition

June 05, 2024
OneRail has acquired Orderbot, saying the combination creates “a new era of streamlined omnichannel fulfillment.” The deal adds Orderbot’s inventory and order management capabilities to OneRail’s last-mile operating system and...