Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. During the quarter ended Sept. 7, the food and drug retailer also reported a 15% increase in its loyalty members, bringing the total to 43 million,...
Retailers continue to grapple with shopping cart abandonment. A February report by PYMNTS Intelligence and Adobe reveals insights that could help online merchants boost conversion rates and enhance customer loyalty. The availability of preferred payment methods is a critical factor in consumers’ online shopping decisions....
“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where they are — whether online, in-store or on social media — and deliver a seamless, efficient and reliable shopping experience...
As consumers demand a seamless experience across both eCommerce and brick-and-mortar channels, Shopify is seeing its customers expect more features that bring digital-like capabilities to the in-store journey. On a call with analysts Wednesday (Aug. 7) discussing the company’s second-quarter 2024 financial results, Shopify President...
October 09, 2024
Retailers continue to grapple with shopping cart abandonment. A February report by PYMNTS Intelligence and Adobe reveals insights that could help online merchants boost conversion rates and enhance customer loyalty. The availability of preferred payment methods is a critical factor in consumers’ online shopping decisions. According to the report, 70% of consumers consider the availability […]
September 24, 2024
“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where they are — whether online,...
July 15, 2024
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said at The Lead Summit in...
February 26, 2024
Niche markets need to scale their reach, too — and often, eCommerce is best way. And while the direct-to-consumer (D2C) landscape made waves with products like cheaper eyeglasses and other...
October 15, 2024
Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. During the quarter ended Sept. 7, the food and drug retailer also reported a 15% increase in its loyalty members, bringing the total to 43 million, according to a Tuesday (Oct. 15) earnings release. “In the […]
April 17, 2024
Shoppers can now order tires from third-party sellers on Walmart Marketplace and schedule an appointment to have those tires installed at a Walmart Auto Care Center at the same time. The tires...
December 01, 2023
Syrup has raised $17.5 million in a Series A round to expand its artificial intelligence (AI)-powered platform that helps brand optimize their inventory for omnichannel commerce. The firm will use the...
August 08, 2023
The Honest Company, founded by movie star Jessica Alba, posted its second-quarter results Wednesday (Aug. 8), which showed a revenue bump from recent retail distribution deals. The Honest Company Inc. said...