If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often via AI-driven chatbots. It’s not just Facebook, of course. Chatbots are a staple in WeChat and have popped up across...
April 21, 2017
If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often via AI-driven chatbots. It’s not just Facebook, of course. Chatbots are a staple in WeChat and have popped up across social media messaging channels, like on Twitter and LinkedIn. While […]
