In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency and effectiveness. Earlier this month, for instance, McDonald’s announced a partnership with Google Cloud, through which the quick-service restaurant giant...
As restaurants look to get more bodies in seats, they could benefit from integrating their reservation platforms with the voice assistants that consumers use day to day, PYMNTS Intelligence suggests. By the Numbers For PYMNTS’ recent study “Preparing for a Voice Commerce Future Report: Gen...
Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. So said Booking Holdings CEO Glenn Fogel during the company’s quarterly earnings call held Thursday (Aug. 3). “Being able to do all these things from the...
Shift4 and OpenTable have integrated their data for restaurant operators. With this partnership, diner booking data from OpenTable’s restaurant technology can be combined with spending data captured by Shift4’s SkyTab point-of-sale (POS) system, the companies said in a Wednesday (May 24) press release. “Our collaboration...
March 16, 2018
Two decades ago, talk of platforms was mostly centered around software, often by academics and engineers in highly technical settings. Today, the term is still focused on software — and is still talked about among academics and engineers — but its impact as an innovation enabler makes the word as popular to use as it […]
July 16, 2024
Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer eligible Visa cardholders “exclusive access to sought-after restaurant reservations and events” at restaurants across North America. “The Visa Dining Collection rewards diners for paying with […]
August 04, 2023
Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. So said Booking Holdings CEO Glenn Fogel during the company’s quarterly...
May 24, 2023
Shift4 and OpenTable have integrated their data for restaurant operators. With this partnership, diner booking data from OpenTable’s restaurant technology can be combined with spending data captured by Shift4’s SkyTab...
May 14, 2023
The business lunch is reportedly back in major cities following a pandemic-driven hiatus. The number of lunchtime diners in New York City rose each month between January and April from...
