Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence and Banyan, “How Card Disputes Are an Opportunity to Cultivate Customer Loyalty,” reveals that these...
Real-time payments are becoming increasingly popular worldwide, with new implementations and innovations emerging regularly. The European Union has been a traditional leader in real-time payments, prompting providers to prioritize compliance with its regulations. A recent example is Broadridge Financial Solutions, which just launched its Instant...
Understanding which consumers are drawn to which cards can help financial institutions hone their marketing. PYMNTS Intelligence data shows that nearly 1 in 3 consumers opened a new credit card within the last 12 months, and 4 in 5 were already cardholders. Many of these...
It was former Intel CEO Andy Grove who once said, “How well we communicate is determined not by how well we say things, but how well we are understood.” And according to Visa’s 2024-2025 Growth Corporates Working Capital Index, CFOs and treasurers want to be...
November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report, “Getting to Know You: How AI Is Shaping the Future of Shopping,” explores how retailers are responding by integrating AI into every stage of the customer journey, from personalized recommendations […]
November 06, 2024
Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence...
November 06, 2024
Real-time payments are becoming increasingly popular worldwide, with new implementations and innovations emerging regularly. The European Union has been a traditional leader in real-time payments, prompting providers to prioritize compliance...
November 06, 2024
It was former Intel CEO Andy Grove who once said, “How well we communicate is determined not by how well we say things, but how well we are understood.” And...
March 17, 2024
Canadian FinTech Nuvei is reportedly close to being acquired by private equity company Advent International. The payments processor, backed by actor/investor Ryan Reynolds, is in advanced discussions with Advent, The Wall Street Journal (WSJ) reported Sunday (March 17), citing sources familiar with the matter. The WSJ noted that Nuvei’s $3 billion market capitalization would make […]
March 17, 2024
Consumers are growing more hesitant to spend following a long stretch of looser spending. That’s according to a Saturday (March 16) report by the Financial Times (FT), citing comments from...
January 07, 2024
Americans ended 2023 dealing with increasing financial strain, relying more on personal loans. That’s according to a recent report by VantageScore, which warns that increased dependence on these loans and...
December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days,...