Pymnts Intelligence/page/4 news and trends

Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
Artificial Intelligence // September 21, 2026

Issuers can invest in faster, more precise credit decisions, but those improvements alone may not persuade customers to change how they pay. Cardholders need to see a benefit they can understand and trust, whether that means choosing how to repay a purchase, receiving credit terms...

Billing Problems Send Digital Customers Back to Support
Consumer Payments // September 21, 2026

Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Small Businesses That Track Customer Sources Report Stronger Growth
SMBs // September 21, 2026

For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Issuers Race to Win Spending Before the Card Arrives
Digital Payments // September 18, 2026

Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Interviews & Exclusives
5 Ways Millennials’ Cash-Flow Habits Are Shaping Payments

September 24, 2026
Millennials’ financial lives are shaping how they receive, spend and manage money, creating new opportunities for payment providers to make transactions faster and more useful. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Billing Problems Send Digital Customers Back to Support

September 21, 2026
Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full...

Small Businesses That Track Customer Sources Report Stronger Growth

September 21, 2026
For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form...

Issuers Race to Win Spending Before the Card Arrives

September 18, 2026
Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. Get the Full Story Complete the...

Quick Reads
Crypto.com and PYMNTS Team on AI Predictions Market Contracts

August 31, 2026
AI’s accelerating economic impact is getting a trusted, independent source to measure how adoption is evolving. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

Banks Use Payout Moments to Build New Customer Relationships

May 14, 2026
Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking Both Sides: Instant Payouts Turn...

Product Search Dominates as 31% Use AI for Links

May 04, 2026
Consumers are increasingly turning to artificial intelligence to find the right pair of shoes or understand a new prescription. Recent data reveals that finding product links and researching health information...

Tariffs and Missing Data Push Product Leaders Into Crisis Mode

December 22, 2025
U.S. middle-market companies are making high-stakes decisions with less visibility and less time, as tariffs collide with delayed economic data and cooling demand, forcing product leaders into defensive mode. Get...