Relational Commerce news and trends

Relationship Commerce Moves Customers From ‘One and Done’ to ‘One to One’

January 28, 2022
Interviews & Exclusives
Relationship Commerce Moves Customers From ‘One and Done’ to ‘One to One’

January 28, 2022
In their 1997 marketing “Enterprise One to One,” Don Peppers and Martha Rogers zeroed in on the deeper connections possible for companies fostering close customer relationships rather than simply transactional affiliations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]