American Express has announced agreements to acquire two technology providers — Tock and Rooam — to expand its suite of digital tools for restaurants and merchants. Both transactions are subject to customary closing conditions, and the Tock acquisition also requires regulatory approval, American Express said in a Friday...
CardFree has added a new Smart AI Upsell feature to its online ordering platform for the restaurant and hospitality industry. This feature uses artificial intelligence (AI) and historical ordering data to suggest items that are paired with those that are already in the customer’s basket,...
Decades old — tracing its origins back to the 1990s — the QR code has at times struggled to find its place in commerce and in everyday self-service situations. Case in point: As noted here at the end of last month, QR codes enjoyed a...
Digital commerce firm NCR Voyix has launched a partnership with restaurant-focused software provider GRUBBRR. The collaboration, announced Thursday (May 16), has resulted in the Aloha Kiosk, designed to help restaurants cope with challenges such as increased wages and food costs. “Digital technologies like the interactive Aloha Kiosk by NCR Voyix...
September 01, 2023
As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores. For instance, today’s students are significantly more likely than older consumers to expand the option to get meals brought to them on demand, according to […]
November 15, 2022
It was once a challenge for restaurants to take ownership of their online presence, putting many at the mercy of third-party aggregators or having to foot hefty bills for ads...
November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...
October 24, 2022
Tipping has reached a tipping point, so to speak, in the restaurant industry. As restaurants look to simplify their operations, tipping has become a major point of friction. There are...
July 16, 2024
Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer eligible Visa cardholders “exclusive access to sought-after restaurant reservations and events” at restaurants across North America. “The Visa Dining Collection rewards diners for paying with […]
June 21, 2024
American Express has announced agreements to acquire two technology providers — Tock and Rooam — to expand its suite of digital tools for restaurants and merchants. Both transactions are subject to customary closing...
June 12, 2024
CardFree has added a new Smart AI Upsell feature to its online ordering platform for the restaurant and hospitality industry. This feature uses artificial intelligence (AI) and historical ordering data...
May 16, 2024
Digital commerce firm NCR Voyix has launched a partnership with restaurant-focused software provider GRUBBRR. The collaboration, announced Thursday (May 16), has resulted in the Aloha Kiosk, designed to help restaurants cope with challenges such as...