Retail Banking news and trends

NatWest Expands Retail Banking with £2.5 Billion Sainsbury’s Acquisition
Acquisitions // June 20, 2024

NatWest Group, one of the largest banks in the U.K., has announced its acquisition of the banking business of Sainsbury’s, the second-largest grocer in the country. The deal, worth £2.5 billion ($3.2 billion), will increase NatWest’s assets and customer accounts, aligning with the bank’s strategy...

Goldman Plans to Double Down on Loans to Super-Rich Clients
Banking // June 13, 2024

Goldman Sachs reportedly wants to double its lending to its most affluent customers. This plan would play out over the next five years for clients with account sizes of more than $10 million, the bank’s private banking chief told Reuters Thursday (June 13). The goal is to...

Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
Banking // May 28, 2024

Banking, like any business, thrives on customer loyalty, on getting the right customers through the digital doors … and the branch settings too. The rise of digital banking has spurred financial institutions (FIs) to take a page from retail, specifically, the practice known as “clienteling,”...

Report: Goldman Sachs Nearing Sale of GreenSky Unit
Acquisitions // September 20, 2023

Goldman Sachs is reportedly in advanced talks with possible buyers for its FinTech lender GreenSky. As the Wall Street Journal (WSJ) reported Tuesday (Sept. 19), the Wall Street bank is in discussions to sell GreenSky to a group of firms that include Sixth Street, Pacific...

Interviews & Exclusives
Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the report “Credit Union Membership and Credit Profiles,” PYMNTS leverages insights gathered from a survey of over 4,000 U.S. consumers and 100 credit union (CU) executives to examine consumers’ interest in […]

EU Banks Risk Losing Customer Focus as They Reorganize

January 10, 2023
Europe’s retail banking sector is battling weak consumer sentiment and the threat of loan defaults. To curb losses and adapt to a difficult consumer credit environment, some European banks have...

JPMorgan Points To Healthy Consumer Spending, Card Transactions Jump 10 Pct.

January 14, 2020
The consumer is doing just fine. To that end, JPMorgan Chase reported results that showed continued strength in U.S. consumer banking and spending on credit cards. In terms of headline...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Quick Reads
Barclays UK Completes Previously Announced Acquisition of Tesco Bank

November 01, 2024
Barclays UK has completed its previously announced acquisition of the retail banking business of Tesco Personal Finance (Tesco Bank). Together with the completion of the acquisition, Barclays UK has entered into a 10-year exclusive strategic partnership with Tesco Stores Limited to market and distribute credit cards, unsecured personal loans and deposits using the Tesco brand […]

NatWest Expands Retail Banking with £2.5 Billion Sainsbury’s Acquisition

June 20, 2024
NatWest Group, one of the largest banks in the U.K., has announced its acquisition of the banking business of Sainsbury’s, the second-largest grocer in the country. The deal, worth £2.5...

Goldman Plans to Double Down on Loans to Super-Rich Clients

June 13, 2024
Goldman Sachs reportedly wants to double its lending to its most affluent customers. This plan would play out over the next five years for clients with account sizes of more than $10...

Report: Goldman Sachs Nearing Sale of GreenSky Unit

September 20, 2023
Goldman Sachs is reportedly in advanced talks with possible buyers for its FinTech lender GreenSky. As the Wall Street Journal (WSJ) reported Tuesday (Sept. 19), the Wall Street bank is...