Retail Industry news and trends

The AI Revolution in Retail: Opportunities and Risks
Artificial Intelligence // December 08, 2023

The rise of large language models (LLMs) like ChatGPT has thrust generative artificial intelligence (AI) into the driver’s seat of retail technologies, prompting brands across industry subsegments to reassess their strategies. This development follows retailers’ years-long efforts to leverage AI’s earlier iterations to support novel...

77% of Retailers Rank Generative AI as the Most Impactful Emerging Technology
Artificial Intelligence // December 07, 2023

The rise of large language models (LLMs) such as ChatGPT has thrust generative artificial intelligence (AI) into the driver’s seat of retail technologies, prompting brands across industry subsegments to reassess their strategies. This development follows retailers’ yearslong efforts to leverage AI’s earlier iterations to support...

Coupang Reports Strong Growth and Profitability in Q3
Earnings // November 07, 2023

Coupang has reported strong financial results for the third quarter of 2023. The company’s net revenues reached $6.2 billion, with a year-over-year growth of 21% on a reported basis and 18% on an FX-neutral basis, the South Korean eCommerce platform said in a Tuesday (Nov....

Amazon to Close Its 2 Physical Clothing Stores
Amazon // November 02, 2023

Amazon is closing its physical clothing stores as it shifts its focus to its online fashion shopping experience and expanding its grocery stores business. The two Amazon Style stores, located in Glendale, California, and Columbus, Ohio, will be closed by Nov. 9, Bloomberg reported Thursday (Nov. 2). Amazon spokesperson Kristen Kish...

Interviews & Exclusives
77% of Real Estate Companies Plan to Adopt Real-Time B2B Payments

October 12, 2023
Real-time payments are becoming a major player across industries. Large retail, manufacturing and insurance firms recognize the significance of real-time payments for business-to-business (B2B) operations. Notably, 81% of large retailers identify the payment method as critical for making B2B payments. Despite the broadly shared consensus on the benefits of real-time payments, adoption rates among these […]

85% of Large Retailers Look to FinTechs for Real-Time Payments Partnerships

September 25, 2023
The allure of real-time payments is not lost on retail giants. Nearly all retailers generating $100 million or more in annual revenues have embraced real-time business-to-business (B2B) payments. Fifty-four percent...

Enterprise Retail Warms to Real-Time Payments for Vendors

September 20, 2023
The retail sector increasingly prefers real-time payments for their business-to-business (B2B) payments. Virtually all large firms in this sector used real-time payments at least once in the last year. Real-time...

Quick Reads
Amazon to Close Its 2 Physical Clothing Stores

November 02, 2023
Amazon is closing its physical clothing stores as it shifts its focus to its online fashion shopping experience and expanding its grocery stores business. The two Amazon Style stores, located in Glendale, California, and Columbus, Ohio, will be closed by Nov. 9, Bloomberg reported Thursday (Nov. 2). Amazon spokesperson Kristen Kish told the media outlet, “After careful consideration, we’ve decided to […]

Costco COO Ron Vachris Named CEO as Craig Jelinek to Step Down

October 18, 2023
Costco Wholesale has announced that CEO Craig Jelinek will be stepping down on Jan. 1, 2024, after more than a decade at the helm of the company, the company reported...

Report: Amazon Accused of Using Secret Algorithm to Raise Prices

October 03, 2023
The Federal Trade Commission (FTC) has reportedly alleged that Amazon used a secret algorithm code-named “Project Nessie” to test the limits of price increases while ensuring competitors would follow suit. This algorithm aided...

Stitch Fix CEO Says Personalization Will Make It Stand Out in Retail

September 18, 2023
Stitch Fix is leaning into personalized styling services as it aims to revolutionize the way customers shop. By combining advanced technology with human stylists, the online personal style platform delivers a...