As retailers grapple with the trillion-dollar returns problem, more merchants are beginning to penalize consumers for sending back items. Take Boozt, a Nordic digital department store operating across Europe. The company shared in a press release Tuesday (June 25) that it has banned 60,000 customers...
ParcelLab has launched an artificial intelligence (AI)-powered tool that helps retailers anticipate and mitigate the financial impact of returns. By estimating inbound parcels for retailer warehouses, the new parcelLab Returns Forecast AI helps retailers better plan warehouse resources, reduce processing times and lower operational costs,...
As clothing brands and retailers continue to struggle with the costly problem of returns, many are turning to artificial intelligence to help consumers buy products they will actually want when they arrive. True Fit, a player in the realm of size and fit personalization, announced...
As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and boost profits. Amazon shared in a Monday (June 3) blog post how it is using AI at select sites to...
June 07, 2024
As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and boost profits. Amazon shared in a Monday (June 3) blog post how it is using AI at select sites to reduce returns through its “Project P.I.” model, named to suggest […]
March 28, 2024
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping...
February 28, 2024
With consumers increasingly expecting their shoppable media experiences to flow more seamlessly between entertainment and commerce, traditional shopping networks such as HSN and QVC are seeing revenue declines. Qurate Retail,...
February 27, 2024
As eCommerce merchants look for new ways to reduce the costs and inefficiencies of returns, Perfect Corp. sees augmented reality (AR) as a key solution, mitigating consumers’ dissatisfaction with their products...
July 16, 2024
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The integration allows Loop users to use ReBound’s global logistics offering, which includes return shipments, advanced local processing and consolidation. “Our new integration with Loop provides […]
June 25, 2024
ParcelLab has launched an artificial intelligence (AI)-powered tool that helps retailers anticipate and mitigate the financial impact of returns. By estimating inbound parcels for retailer warehouses, the new parcelLab Returns...
June 02, 2024
The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris Hemsley’s departure comes amid rising...
April 23, 2024
UPS is looking to returns and big-and-bulky deliveries to expand its addressable market at a time when its shipping volumes have been decreasing. The company saw a slower rate of...
