Two Chinese nationals have been jailed for tricking Apple into replacing counterfeit iPhones with authentic ones. Haotian Sun and Pengfei Xue, both Chinese citizens living in Maryland, had been convicted last year in a scam in which they — along with the co-conspirators — submitted...
Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Dubbed “Offset,” the solution lets brands offer their customers the chance to pay a small upfront fee during checkout in exchange for free returns later, the company said in a...
Last month’s arrest of Telegram CEO Pavel Durov spotlighted the platform’s ties to criminal activity. The crimes include people trafficking in weapons, stolen identities and child sexual abuse material. Add to that list another offense: returns fraud. Messaging apps like Telegram have become a popular...
Retailers are facing mounting pressure from the costs associated with returns, but they are also discovering ways to turn this challenge into an opportunity for growth, Catherine Dummitt, VP of marketing at Narvar, told PYMNTS. Balancing the expense of returns with potential revenue involves a...
October 17, 2024
Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns in the U.S., significantly impacting profit margins. With the rise of eCommerce, the potential for abuse has expanded, prompting brands to rethink their return policies. In 2023 alone, returns fraud […]
August 27, 2024
Retailers are facing mounting pressure from the costs associated with returns, but they are also discovering ways to turn this challenge into an opportunity for growth, Catherine Dummitt, VP of...
June 07, 2024
As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and boost profits. Amazon shared in...
March 28, 2024
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping...
October 06, 2024
Two Chinese nationals have been jailed for tricking Apple into replacing counterfeit iPhones with authentic ones. Haotian Sun and Pengfei Xue, both Chinese citizens living in Maryland, had been convicted last year in a scam in which they — along with the co-conspirators — submitted fake iPhones to Apple for repair in hopes of getting […]
September 25, 2024
Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Dubbed “Offset,” the solution lets brands offer their customers the chance to pay a small...
September 11, 2024
Last month’s arrest of Telegram CEO Pavel Durov spotlighted the platform’s ties to criminal activity. The crimes include people trafficking in weapons, stolen identities and child sexual abuse material. Add...
July 16, 2024
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The...
