As retail subscriptions woo consumers of all ages, PYMNTS Intelligence reveals that, for providers that follow the surprise box model, Generation Z is the most likely to get on board. By the Numbers The PYMNTS Intelligence report “The Impact of Subscription Models on Consumer Choice,”...
Resale and rental have become hot initiatives among retailers. The intention is to cater to consumers’ changing preferences and values, while also mitigating the effects of inflation. But are these initiatives panning out? We’ll find out at the next earnings call for some of the...
As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. The Context As consumers make difficult choices about which recurring payments stay and which they have to cut out, they are more interested in getting physical products than they...
With the number of subscription-based goods and services skyrocketing in recent years, consumers are now flush with choice. Everything from video streaming platforms to product rentals are available via a subscription model, and consumers are signing up for these goods and services in large numbers....
August 03, 2022
Subscription commerce has taken off in recent years, and consumers now have more subscription options than ever. This success has a downside, however. More subscriptions mean larger monthly bills, while more choice means fiercer competition for providers. Taken together, subscriber churn is rising, and providers must do more to attract and retain their customers. This […]
April 06, 2021
Signet Jewelers, the biggest diamond jewelry merchant worldwide, has acquired the designer jewelry subscription platform Rocksbox for an undisclosed amount. “Under CEO Meaghan Rose’s leadership, Rocksbox has revolutionized the jewelry rental subscription marketplace by delivering personalized, online and data-driven customer experiences for jewelry lovers who prioritize fashion, online convenience and sustainability,” Signet CEO Virginia C. […]
