Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among any brand’s metric to measure the efficiency and performance of a loyalty program. Since every loyalty program is different, calculating...
According to our recent “C(AI)O Report: High Impact, Big Reward: Meet the GenAI-Focused CFO,” six in 10 CFOs say generative AI (GenAI) is the greatest innovation of our time. Not “one of the greatest;” but the greatest. The report, which is based on surveys PYMNTS...
PYMNTS asked business leaders for their take on how to plan for the rest of 2023, and what they are telling their teams to focus on. Matt Clark, president and COO of Corcentric, says to succeed in an uncertain economy, businesses need to focus on...
“It’s a really difficult time to be a CFO and think strategically,” OpenEnvoy CEO Matt Tillman told PYMNTS’ Karen Webster. “Lately, it’s been more about, ‘What fires can I put out?’” Not all that long ago, chief financial officers may have relied on a single...
August 12, 2024
Credit union (CU) executives understand the importance of innovation. However, PYMNTS Intelligence uncovered a disconnect between how some CUs measure innovation success among different performance tiers. More than three-quarters of top performers benchmark their innovation agenda’s return on investment (ROI) by increases to their membership base and revenue growth. Significantly fewer bottom performers use these […]
July 04, 2024
Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among any brand’s metric to measure...
May 02, 2023
PYMNTS asked business leaders for their take on how to plan for the rest of 2023, and what they are telling their teams to focus on. Matt Clark, president and...
April 28, 2023
“It’s a really difficult time to be a CFO and think strategically,” OpenEnvoy CEO Matt Tillman told PYMNTS’ Karen Webster. “Lately, it’s been more about, ‘What fires can I put...
February 12, 2016
Lyft investors Andreessen Horowitz and Peter Thiel’s Founders Fund discreetly sold off part of their stakes to Saudi Arabia’s Prince al-Waleed bin Talal and his Kingdom Holding Co. for $148 million in a deal authorized by the ride-hailing startup. The sale of shares by the two major investors comes on the heels of Lyft’s Series F funding round in which the […]
