Salesforce reportedly cut about 300 jobs in July after eliminating 700 roles earlier this year. The latest cuts are part of the company’s ongoing effort to streamline its operations, Bloomberg reported Monday (July 15), citing an unnamed source. Without specifying the number of layoffs, a Salesforce spokesperson...
Unlocking operational leverage is the name of the game for today’s businesses. In the face of ongoing macroeconomic uncertainty, controlling for what is controllable while making the most of available resources is emerging as a way to capture growth. For instance, Amazon is equipping its...
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. MongoDB Leads to the Downside MongoDB shares sank 32.5% and led the Enablers segment 2.6% lower in the holiday shortened trading week. ...
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank, represent a significant challenge to the entire payments industry,” the companies said in a news release...
June 03, 2024
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. MongoDB Leads to the Downside MongoDB shares sank 32.5% and led the Enablers segment 2.6% lower in the holiday shortened trading week. The shares plummeted after the company reported earnings that detailed […]
January 12, 2024
From Walmart looking to be a personal shopping concierge to Amazon expanding its Buy with Prime to more platforms and leveraging tech to help consumers manage their healthcare, the two...
January 05, 2024
By any stretch of the imagination, the 55.7% rally in the FinTech IPO Index last year was nothing to sneeze at. And the December surge, at 16.7% … well, that...
July 25, 2023
Customer touchpoints are increasingly coming alive with the help of innovations like artificial intelligence (AI). And it isn’t just consumer-focused. Business-to-business (B2B) and commercial customers are more and more seeing...
July 17, 2024
Customer relationship management company Salesforce has debuted its first fully autonomous artificial intelligence (AI) agent. Einstein Service Agent, announced Wednesday (July 17), is designed to replace conventional chatbots by understanding and taking action on a broad range of service issues without preprogrammed scenarios and make customer service more efficient. “Salesforce is delivering a future where […]
July 15, 2024
Salesforce reportedly cut about 300 jobs in July after eliminating 700 roles earlier this year. The latest cuts are part of the company’s ongoing effort to streamline its operations, Bloomberg reported Monday...
May 16, 2024
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank,...
April 22, 2024
Salesforce’s plans to purchase data-management software provider Informatica have reportedly stalled. While the two sides were apparently in advanced talks for a deal earlier this month, the companies were not able to...