Self Checkout news and trends

Retailers Flip the Script; Design In-Store Experience for Digital Shoppers
Retail // October 14, 2024

They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display Group and its rebranding to Agility Retail Group signals a larger trend in the retail industry: the growing emphasis on...

66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts
Unattended Retail // September 18, 2024

In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. A PYMNTS Intelligence report, “Unattended: The Payments Technology Shifting the Future of Commerce,” in collaboration...

Computer Vision Checkout Expands Globally Despite Hurdles
Retail // July 08, 2024

Around the world, computer vision checkout is growing, both in terms of its availability and its physical footprint, despite significant cost challenges to making the retail technology worth its while. German grocer Rewe recently announced Europe’s largest-yet computer-vision-powered checkout store, with its new roughly 13,000-square-foot...

California Aims to Place Limits on Self-Checkout
Retail // June 02, 2024

Lawmakers in California want to put some checks on the use of self-checkout. As a recent Wall Street Journal editorial noted, the state’s Senate has just passed a bill that would limit self-checkouts at supermarkets and drugstores. The legislation would change the current system —...

Interviews & Exclusives
Retailers Flip the Script; Design In-Store Experience for Digital Shoppers

October 14, 2024
They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display Group and its rebranding to Agility Retail Group signals a larger trend in the retail industry: the growing emphasis on enhancing in-store customer experiences. By merging visual merchandising expertise with […]

66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts

September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency....

Self-Service Confronts Big Issues to Meet Consumer Demand

April 12, 2024
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is...

Amazon and Walmart Rethink Self-Checkout to Manage Costs

April 05, 2024
As retailers look to find the right combination of technology and human labor to boost their profit margins, Amazon and Walmart have both made changes to how they approach self-checkout in stores. Amazon is...

Quick Reads
California Aims to Place Limits on Self-Checkout

June 02, 2024
Lawmakers in California want to put some checks on the use of self-checkout. As a recent Wall Street Journal editorial noted, the state’s Senate has just passed a bill that would limit self-checkouts at supermarkets and drugstores. The legislation would change the current system — in which some stores have one worker manning several kiosks […]

Walmart Encountered Mispricing Issue at Self-Checkout in 1,600 Stores

May 29, 2024
Walmart reportedly encountered a pricing issue that affected 1,600 of its stores across the United States in March. The internal system failure resulted in widespread mispricing, with some items being...

365 Retail Markets Acquires Impulsify to Expand Range of Unattended Retail Technologies

May 23, 2024
365 Retail Markets has acquired Impulsify, saying the move will pave the way for 365 to supply more self-service retail experiences. The acquisition adds Impulsify’s self-service retail outlets for hotel chains and...

Mashgin and Verifone Team on AI-Powered Self-Checkout

May 20, 2024
Touchless self-checkout company Mashgin has launched a partnership with payments solution provider Verifone. The two companies’ integration, announced Monday (May 20), will let Mashgin deploy its computer vision self-checkout system via Verifone’s Commander solution,...