Shrink news and trends

Shoppers’ Frustrations With Locked-Up Pharmacy Items Drives eCommerce Adoption
Retail // August 05, 2024

As consumers grow tired of retailers’ increasing utilization of locked display cases, cable ties and electronic tags, many are switching to digital channels to eliminate this major friction point, Amazon CEO Andy Jassy noted. Get the Full Story Complete the form to unlock this article...

Dollar General Reduces Self-Checkout Options to Increase Engagement, Decrease Shrink
Retail // March 14, 2024

Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Rite Aid Rides Ozempic Wave but Fails to Profit  
Retail // June 29, 2023

During its fiscal first quarter, Rite Aid reported a boost in pharmacy sales, attributed to the introduction of a new category of drugs.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Home Depot Connects Opioid Addiction To Thievery Uptick
Retail // December 12, 2019

Executives at Home Depot said opioid addiction in the U.S. might be part of the reason for a recent escalation of thefts in its stores, Bloomberg reported on Wednesday (Dec. 11).  Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Quick Reads
NCR Voyix: Retailers Seek Digital Commerce Solutions to Add Efficiency and Deter Shrink

February 27, 2025
Retailers’ desire for greater efficiency and for solutions to shrink is helping drive sales of digital commerce solutions, NCR Voyix reported Thursday (Feb. 27). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS […]

Dollar General Reduces Self-Checkout Options to Increase Engagement, Decrease Shrink

March 14, 2024
Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. Get the Full Story Complete...

Home Depot Connects Opioid Addiction To Thievery Uptick

December 12, 2019
Executives at Home Depot said opioid addiction in the U.S. might be part of the reason for a recent escalation of thefts in its stores, Bloomberg reported on Wednesday (Dec....

One-Two Punch Of Shoplifting & Fraud Costs Retailers $44B

July 02, 2015
Retailers got hurt from two directions last year: When they weren’t getting straight-up robbed, they were being defrauded from within. And it all contributed to industry losses totaling $44 billion...