Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to help users find shipping locations, learn shipping rates and track packages. Available through Facebook Messenger,...
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. Mildred will recognize your requests in both English and German and...
October 19, 2020
Snaps is teaming up with Instagram as the social media giant gears up for the holiday shopping season by sprucing up its commercial appeal to the major brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]
December 13, 2016
Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Get the Full Story Complete...
November 22, 2016
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to...
November 15, 2016
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural...
