Amid ongoing financial pressures, consumers are making difficult decisions about which subscriptions provide enough value to keep and which to cancel, and against this backdrop, TechCrunch has found its subscription business too costly to maintain. According to an internal memo Monday (Jan. 29) viewed by...
Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would have otherwise been lost, according to “The State of Subscription Business: Best Practices and Business Performance Drivers,” a PYMNTS and FlexPay collaboration....
Top-performing retail subscription merchants offer their customers the option to take a step back, while merchants that do not provide this kind of flexibility tend to struggle. By the Numbers The December installment of the Decision Guide report, “The Retail Subscription Features That Make Top-Performing...
Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at their peril: Our research finds that 25% of retail subscribers who prefer to shop online at will for retail items...
December 22, 2023
Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at their peril: Our research finds that 25% of retail subscribers who prefer to shop online at will for retail items would cancel their subscriptions if pause or skip features were […]
November 29, 2023
Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via retail subscriptions, but sizeable shares...
October 23, 2023
Various industries are looking into artificial intelligence (AI) and the labor and cost-saving efficiencies it promises. When it comes to leveraging the technology’s novel capabilities for enhancing payments, the question...
October 16, 2023
The retail subscription industry has experienced significant growth in recent years, with providers offering a wide range of subscription models to cater to evolving consumer preferences. In “The Impact of...
December 28, 2023
Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would have otherwise been lost, according to “The State of Subscription Business: Best Practices and Business Performance Drivers,” a PYMNTS and FlexPay collaboration. “One of the things that we saw in the study […]
October 17, 2023
Subscription management and recurring billing provider sticky.io has partnered with payment decline management firm FlexCharge. This collaboration, announced Tuesday (Oct. 17), aims to address the issue of cart abandonment and lost revenue due...
November 18, 2022
Subscription commerce platform provider sticky.io has appointed Spencer Watts as its new chief financial officer (CFO). Watts moves to the company from WooCommerce, where he served as both CFO and chief operating officer (COO)...
June 24, 2022
Subscription commerce platform sticky.io has appointed Gabby Cohen to its board of directors, according to a news release Friday (June 24). “Gabby is a seasoned executive in eCommerce building direct-to-consumer...
