Subscription Retention news and trends

Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
Subscriptions // May 08, 2023

Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of personalization and convenience when consumers decide where to spend. Get the Full Story Complete the form to unlock this article...

3 Areas Subscription Businesses Need to Focus On to Retain Customers
Subscription Commerce // February 14, 2023

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away
Subscriptions // January 06, 2021

At a time when merchants are embracing an array of payment options to reduce friction and meet customers where they want to be, when it comes to managing monthly billing collections, having too much of a good thing can work against you. Get the Full...

Interviews & Exclusives
3 Areas Subscription Businesses Need to Focus On to Retain Customers

February 14, 2023
After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Subscription Payment Options Drive Customer Acquisition, But Too Many Drive Them Away

January 06, 2021
At a time when merchants are embracing an array of payment options to reduce friction and meet customers where they want to be, when it comes to managing monthly billing...

Quick Reads
Gen Z Leads Decline in Subscription Renewals

May 26, 2023
Value may outweigh convenience when it comes to recurring subscriptions, as consumers seek any and all avenues to cut costs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]