Disbursements have become part of consumers’ lives like never before in the United States. Millions of consumers and small businesses have received government stimulus and small business assistance payments in response to the economic downturn caused by the coronavirus pandemic, while others are getting paid...
COVID-19 social distancing restrictions have shuttered most U.S. malls at a time when they were already hurting, but it’s not clear that merely lifting bans on “nonessential” businesses will help. Our latest PYMNTS COVID-19 Tracker – a survey of thousands of U.S. consumers – found that customers...
Existential fear outweighs economic anxiety for most consumers, as governments, companies and workers continue to grapple with the ongoing impacts of COVID-19. PYMNTS’ latest consumer poll, fielded on April 11, sampled more than 8,000 U.S. consumers about their thoughts on what life will look like...
For technologists and those in the payments arena, a fast-moving world is standard operating procedure. Today’s shiniest innovation will be old hat in six months – and in two years, it will either be gone entirely or so baked into people’s lives that it fails to...
October 20, 2020
Consumers love how easy it is to use credit cards to make purchases, but hate how hard it can be to dispute a transaction. In the Credit Card Frictions Report, PYMNTS surveyed over 2,000 consumers to examine how frictions such as card disputes and declines affect users’ perceptions of merchants, issuers and networks — in ways both good and bad.
April 27, 2017
Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns. C’est...
March 24, 2020
One of the first Federal Reserve reports to measure the U.S. economy since the coronavirus pandemic began is pointing to a grim future. The Philadelphia Federal Reserve’s March Nonmanufacturing Business Outlook Survey showed steep declines Tuesday (March 24) in most data points, with three of them hitting all-time lows. “Nonmanufacturing firms reported a significant weakening […]
March 11, 2020
As the coronavirus continues to spread, international corporate trips have largely been suspended as the travel sector braces for an estimated revenue hit of $820 billion, Reuters reported on Wednesday...
February 04, 2020
As business loan performance drops off, U.S. banks are anticipated to rein in criteria this year, a Federal Reserve (Fed) survey showed on Monday (Feb. 3). The Fed’s quarterly survey of...
January 27, 2020
With the newest indication that the labor market might have reached its apex and job growth could decelerate in 2020, an even portion of U.S. companies registered employment increases and...
