Takeout news and trends

Domino’s: Pickup Sales Continue to Rise as Delivery Falls
Earnings // October 12, 2023

With consumers continuing to feel the impact of years of inflation, Domino’s Pizza is seeing the trend of preferring more budget-friendly restaurant ordering channels continue. The quick-service restaurant (QSR) giant, which has more than 20,000 locations around the world, shared on a call with analysts...

Kroger’s Sushi Sales Blur Line Between Grocery Stores and Restaurants
Retail // September 03, 2023

Consumers prefer to pick up their restaurant meals, but where they purchase them is no longer as clear-cut.  Kroger has been crowned the nation’s top sushi seller, with consumers purchasing more than 40 million pieces from the grocery chain per year. The top title comes as Kroger...

Restaurant Price Anxiety Steers Consumers Toward QSRs
Economy // April 17, 2023

As consumers strain under rising restaurant inflation, many are switching from full-service to fast food. Last month, for the first time throughout this period of rapid food inflation, year-over-year restaurant price increases were finally exceeding grocery inflation. This shift builds on consumers’ perception of restaurant inflation being worse than...

Half of All Restaurant Customers Opt for More Carryout Than Dining In
Consumer Insights // March 13, 2023

As consumers rethink restaurant spending amid inflation, diners across income brackets are shifting to pickup. For the latest edition of PYMNTS’ Connected Dining study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” we surveyed a census-balanced panel of more than 2,100 U.S. consumers in January...

Interviews & Exclusives
Half of All Restaurant Customers Opt for More Carryout Than Dining In

March 13, 2023
As consumers rethink restaurant spending amid inflation, diners across income brackets are shifting to pickup. For the latest edition of PYMNTS’ Connected Dining study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” we surveyed a census-balanced panel of more than 2,100 U.S. consumers in January about their restaurant dining habits and how these have been […]

Grocery Store Food Halls Tread on Restaurant Turf to Customers’ Delight

November 02, 2022
Kroger, the United States’ leading pure-play grocer, is expanding its in-store virtual restaurants as grocery retailers expand their prepared meal options to remain competitive with shoppers who increasingly expect to...

Olo’s Noah Glass On Powering The $1.6 Trillion ‘Eats’ Ecosystem

May 17, 2021
The restaurant industry is more digital than ever, as evidenced by Olo’s first earnings release since going public in March. The ordering platform reported 125 percent year-over-year revenue growth, capturing consumers’ surging...

Restaurants Get Ready For An Uncertain Holiday Season

September 23, 2020
The pandemic has been fundamentally disruptive for restaurants, requiring rapid pivots — mostly on the fly. Such has been the case for Boston wine bar haley.henry, an eatery known for...

Quick Reads
Flybuy and Olo Partner on Restaurant Off-Premises Orders Management

March 03, 2023
Radius Network’s Flybuy and Olo have launched new integrations to help restaurants manage off-premise orders. The new integrations add features of Flybuy’s location-based customer experience platform to Olo’s open software-as-a-service (SaaS) platform for restaurants to help them handle in-store, curbside and drive-thru handoffs, the companies said in a Thursday (March 2) press release. “By ingesting Flybuy’s location intelligence, we can […]

Domino’s Rolls Out New Stores; Reports Double-Digit Q2 Sales Increase

July 16, 2020
Domino’s Pizza is expanding its store footprint in a turbulent 2020, as the pizza delivery giant rides a double-digit increase in sales amid the pandemic-driven surge in takeout. Even as...

New Yelp Feature Helps Local Businesses Promote Digital Offerings

May 04, 2020
As businesses struggle to stay afloat during the coronavirus pandemic, Yelp is extending a helping hand with the implementation of a tab to spotlight companies’ digital offerings, such as fine...

Google Maps Adds Shortcuts To Restaurants Offering Delivery, Takeout

April 05, 2020
To help people staying home during the coronavirus pandemic, Google Maps is spotlighting local restaurants open for pickup and delivery, according to a report in 9to5Google. Shortcut buttons are being...