Tipping news and trends

Tipping, Fees May Be Diners’ Tipping Point
Consumer Insights // August 12, 2024

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and subtracts from diners’ wallets. As PYMNTS Intelligence’s own reporting on the perceptions surrounding inflation shows, roughly three-quarters of consumers have...

MercadoLibre Drives Argentina’s Surge in Digital Tipping
Digital Payments // August 11, 2024

Cash has long been king at Argentina’s bars and restaurants. Its reign may be ending. As Bloomberg News reported Saturday (Aug. 10), card tipping had been rare in the South American nation, leading many patrons to carry big wads of cash.  Now, however, tipping is...

Consumers Are Fed Up With Tipping and Take to Social Media to Prove It
Economy // June 03, 2024

Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on gratuities, or not dig into their pockets to tip at all. Media outlets have been...

Budget-Strapped Consumers Are Tired of Being Asked to Tip Self-Checkout Kiosks
Consumer Insights // May 07, 2024

For financially constrained consumers, the pressure to tip is verging on the ridiculous, with many customers even asked to add gratuity at self-checkout. By the Numbers The December installment of the “Consumer Inflation Sentiment” series, “Tipping Over: Consumers Reducing Spending and Avoiding Tips,” drew from...

Interviews & Exclusives
Tipping, Fees May Be Diners’ Tipping Point

August 12, 2024
Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and subtracts from diners’ wallets. As PYMNTS Intelligence’s own reporting on the perceptions surrounding inflation shows, roughly three-quarters of consumers have been cognizant of the impact of price increases from their […]

Consumers Are Fed Up With Tipping and Take to Social Media to Prove It

June 03, 2024
Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on...

Tipping Costs Drive Nearly 30% of Consumers to Reduce Hotel Spending

January 18, 2024
Rising prices are affecting American households, leading to reduced consumer spending. Despite a slight decrease in inflation, Consumer Price Index data showed that consumer sentiment has not caught up, impacting...

Millennials Tip at QSRs While Seniors Save Them for Full-Service

February 01, 2023
With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” the first edition of PYMNTS’...

Quick Reads
MercadoLibre Drives Argentina’s Surge in Digital Tipping

August 11, 2024
Cash has long been king at Argentina’s bars and restaurants. Its reign may be ending. As Bloomberg News reported Saturday (Aug. 10), card tipping had been rare in the South American nation, leading many patrons to carry big wads of cash.  Now, however, tipping is going digital amid a surge in FinTech activity, with Argentina […]

Cigo Debuts Digital Tipping for Delivery Drivers

April 15, 2024
Cigo says it wants to help an increasingly cashless society tip delivery drivers. To that end, the software company announced Monday (April 15) that it had added a digital tipping feature to Cigo...

Onbe and TimeForge Team to Speed Restaurant Tip Payouts

January 11, 2024
Corporate payouts platform Onbe has teamed with TimeForge to help restaurant workers get tipped faster. The partnership will see Onbe combine its digital payout offering with TimeForge’s tip tracking solution to turn the “cash-heavy”...

Chicago Expected to Require Restaurants to Pay Standard Minimum Wage

October 03, 2023
Chicago is at the center of a heated debate over the practice of treating tips as wages. Lawmakers in the city are considering a new law that would require restaurants...