So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how economic pressures are impacting spending habits. Here are five key takeaways about shopper behavior from 2024 so far. The Rise...
This week in paycheck-to-paycheck shopping news, retail brands are sharing that consumers are becoming less cautious in their spending on small purchases such as groceries, even as they continue to show belt-tightening behaviors for large-ticket products such as furniture. Consumer packaged goods brands Mondelez International...
As the luxury retail sector looks to strike a balance between digital accessibility and the more immersive, high-touch in-store experience, these upscale brands must create an omnichannel strategy that is much more experiential than that of their mass-market counterparts. Kristin Savilia CEO of JOOR, a...
As consumers look for ways to cut back their retail spending, many are willing to make sacrifices on product quality, but not when it comes to buying products for their babies. By the Numbers For the PYMNTS Intelligence report “Consumer Inflation Sentiment Report: Consumers Cut...
July 11, 2023
As consumers adjust their spending in response to inflation, Carbone Fine Food is seeing middle-tier consumer packaged goods (CPG) get edged out by budget options while higher-end players continue to find their audience. In an interview with PYMNTS, Eric Skae, CEO of the brand, which is the CPG offshoot of famed New York City Italian restaurant Carbone, discussed […]
May 26, 2023
As ongoing macroeconomic challenges put pressure on consumers’ grocery shopping budgets, many are turning to lower-quality goods to save on cost, but few are willing to subject their pets to...
May 09, 2023
From retail items to groceries, the inflation monster has consumers looking for any lower-priced port in the storm, and that means finding merchants with pricing to match the purse. This...
May 30, 2024
Cost-conscious customers from all income levels are helping drive sales at Burlington Stores. The off-price retailer saw its total sales increase by 11% during the first quarter of the year, according to earnings released Thursday (May 30). Speaking during a call with analysts, CEO Michael O’Sullivan said the uptick came as consumers from “all income […]
July 28, 2023
Consumers are generally not trading down to generic brands of everyday items, despite rising prices. Procter & Gamble — the maker of brands like Crest, Tide and Pampers — said Friday (July 28) during its quarterly earnings call...
February 02, 2023
Offering the right value proposition is drawing consumers to beauty products, according to e.l.f. Beauty. The brand reported in a Wednesday (Feb. 1) earnings release that it recorded 49% net...
December 29, 2022
Cautious consumer spending habits could mean fewer people ringing in 2023 with Champagne. After years of growth, sales of higher-priced wines and spirits have begun to slow, The Wall Street...
