Travelers news and trends

Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback
Loyalty & Rewards // September 27, 2023

Delta Air Lines has said that recent changes to its frequent-flier program have received mostly negative feedback from travelers. In response to this feedback, Delta CEO Ed Bastian has said the airline went “too far” with the changes and has announced that modifications will be made...

Progressive Leads PYMNTS’ New Provider Ranking of Insurance Apps
Insurance // August 25, 2023

In the ever-evolving landscape of insurance mobile applications, PYMNTS Provider Ranking of Insurance Apps offers insights into the rising stars in the industry. The Top 5 With a perfect score of 100, Progressive takes the No. 1 spot. State Farm is just two points shy of the top with a...

Expedia, Hotels.com and Vrbo Join Forces in One Loyalty Program
Travel Payments // July 17, 2023

Expedia Group has unveiled a new loyalty program that rewards travel and hospitality business across the company’s portfolio. This single loyalty program called One Key unifies the travel brands Expedia, Hotels.com and Vrbo into one rewards program, allowing travelers to earn and use rewards more...

Progressive Tops PYMNTS’ Latest Insurance Provider Ranking
Insurance // October 25, 2022

In the latest edition of PYMNTS’ Provider Ranking of Insurance apps, there are 10 strong apps in the top 10 that have fluctuated up and down the ranking. This time around, there are no ties, but many apps have been bested by others for their...

Quick Reads
Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback

September 27, 2023
Delta Air Lines has said that recent changes to its frequent-flier program have received mostly negative feedback from travelers. In response to this feedback, Delta CEO Ed Bastian has said the airline went “too far” with the changes and has announced that modifications will be made in the coming weeks, The Wall Street Journal (WSJ) reported Wednesday […]

Expedia, Hotels.com and Vrbo Join Forces in One Loyalty Program

July 17, 2023
Expedia Group has unveiled a new loyalty program that rewards travel and hospitality business across the company’s portfolio. This single loyalty program called One Key unifies the travel brands Expedia,...

Facial Recognition Critics Roil Over Border Control’s Database Hack

June 11, 2019
United States Customs and Border Protection (CBP) has revealed that photos of travelers coming into and out of the country were stolen in a cyberattack in May. “In violation of...

Travelers Expands Amazon Smart Home Program

November 20, 2018
The Travelers Companies announced 11 new states where eligible customers can receive a smart home kit discount via the insurance firm’s first digital Amazon storefront. The discounts — along with a free Amazon...