User Experience news and trends

UAE eCommerce Merchants Expect Processors to Deliver One-Click Checkout Experiences
Checkout Conversion // January 24, 2025

The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Digital B2B Payments Turn User Experience Into a Superpower
B2B Payments // August 12, 2024

Not all B2B payments have a great user experience (UX). But all great B2B payments elevate the end-user experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Mercado Libre Leverages AI to Boost Sales by Improving User Experience
Earnings // February 22, 2024

As consumers seek out simple, intuitive online shopping experiences, Mercado Libre is seeing its artificial intelligence (AI) efforts to improve the user journey pay off.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Buy Side, Supply Side: The UX Opportunity in B2B Payments 
B2B Payments // February 14, 2024

When it comes to business-to-business (B2B) payments, a payment is never just a payment.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
Visa Just Opened Access to Its Product Design System; What’s In It for FinTechs

April 23, 2025
Payment innovation needs payments infrastructure, and payments infrastructure needs usability. These are the twin engines of scalability, and design contributes heavily to the user experience (UX) layer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

UAE eCommerce Merchants Expect Processors to Deliver One-Click Checkout Experiences

January 24, 2025
The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction....

Decision Brief: Online Seller’s Guide to Advanced Authentication Techniques

December 14, 2023
Introduction: Online sellers are consistently grappling with the delicate balance of upholding robust security measures while providing customers with a seamless shopping experience. Central to striking this balance is the...

Personalized Solutions Unlock Instant Payments Differentiation for Corporates

June 22, 2023
The positive feedback loop between digitization and end-user expectations is transforming banking, finance and payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Quick Reads
Bumble Debuts AI-Powered Conversation Starters and Plans for Friends

December 04, 2023
In a digital age where making meaningful connections can be challenging, Bumble For Friends is making it easier for people to connect and make friends online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Robinhood Acquires FinTech Firm X1 to Offer No-Fee Credit Card

June 22, 2023
Robinhood Markets announced on Thursday (June 22) the acquisition of San Francisco-based FinTech firm X1, which offers users a no-fee income-based credit card with rewards on each purchase. Get the...

1-800-FLOWERS.COM Buys SmartGift to Expand Gifting Capabilities

May 02, 2023
1-800-FLOWERS.COM has acquired SmartGift to expand its consumer and corporate gifting capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Splitit Pledges ‘2-Second’ BNPL Checkout With SplititExpress

April 27, 2023
Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...