Deep Dive: Why Merchants Must Rethink Their Promotion Abuse Protections During The Pandemic
Deep Dive: Why Merchants Must Rethink Their Promotion Abuse Protections During The Pandemic
December 21, 2020  |  Fraud Prevention

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. One recent report that surveyed consumers from the...

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UK Payments Firm Network International Draws Ire Over Hiring Law Firm For Wirecard Link
UK Payments Firm Network International Draws Ire Over Hiring Law Firm For Wirecard Link
December 21, 2020  |  Security & Fraud

London-listed Network International, a payments company, has been accused of keeping investors in the dark after hiring a legal firm over concerns about links to...

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Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?
Is It Time For Apple To Allow Others Access To The iPhone NFC Chip?
December 21, 2020  |  Payments Innovation

You can see it in the quarterly earnings reports this year of just about every publicly traded company and among the list of companies that...

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Rent-A-Center Acquires Acima For Virtual Lease-To-Own Platform
Rent-A-Center Acquires Acima For Virtual Lease-To-Own Platform
December 21, 2020  |  Partnerships / Acquisitions

Rent-A-Center is acquiring Acima Holdings in a $1.65 billion deal to develop a virtual lease-to-own (LTO) platform. Mitch Fadel, chief executive officer at Rent-A-Center, said...

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Restaurants Undergo Massive COVID-Era Redesign
Restaurants Undergo Massive COVID-Era Redesign
December 21, 2020  |  Restaurant innovation

The typical Hollywood portrayal of the fast-food drive-thru experience includes an unintelligible conversation with a clerk, made worse by a lousy speaker system and an...

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Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level
Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level
December 21, 2020  |  Restaurant innovation

The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...

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What Price Loyalty? Ulta, KeyBank, novae Say Points Must Be Spendable, Programs Flexible
What Price Loyalty? Ulta, KeyBank, novae Say Points Must Be Spendable, Programs Flexible
December 21, 2020  |  Loyalty & Rewards

Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? It was...

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Behavior-As-A-Service Uses Digital Body Language To Fight Fraud, Increase Conversion
Behavior-As-A-Service Uses Digital Body Language To Fight Fraud, Increase Conversion
December 21, 2020  |  Security & Fraud

When a customer walks into a physical location to transact, a whole host of behavioral data becomes available to whatever entity is serving them. Are...

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Freelancer.com On Why It Pays To Think Local
Freelancer.com On Why It Pays To Think Local
December 21, 2020  |  Digital Payments

Firms quickly adopted solutions to operate remotely in the wake of the pandemic, and the global health crisis also appears to have changed the ways...

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