GenAI is rapidly gaining traction in the financial services sector, but executives worry about the risk of spreading financial misinformation and exposing sensitive data to security breaches. The latest “Generative AI Tracker®,” a collaboration with AI-ID, examines what experts and bankers say is needed to get bankers over the hump.
PDF | Inside the January 2024 Report
Reshaping the Future: Why GenAI’s Creative Power Calls for Strategic Oversight Since the emergence of OpenAI’s ChatGPT platform in late 2022, a considerable amount of public attention and private capital has been directed toward GenAI and its potential. In “Regulating Generative AI: The Six Storylines of 2023,” PYMNTS reveals AI’s six storylines of 2023 in this new report featuring insights from experts in the field.
PDF | Inside the December 2023 Report
Generative AI stands to revolutionize retail by deepening customer engagement, personalizing shopping and optimizing supply chains. But there can also be a downside, including sophisticated AI-generated attacks and wider scrutiny from privacy and data protection watchdogs as the latest issue of the “Generative AI Tracker®,” a collaboration with AI-ID, examines.
PDF | Inside the December 2023 Report
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For banks and financial institutions (FIs), systemic adoption of artificial intelligence (AI) technologies is perhaps the industry’s most formidable litmus test of adaptability since the global embrace of digital banking in the 1990s. On one hand, embracing AI could lead to unparalleled efficiencies and granular insights, offering a competitive advantage...
HTML | Inside the April 2024 Report
The headlines surrounding AI have been breathless these past several months, heralding landmark technology that stands poised to transform all facets of life — including commerce and payments. Decades in the Making Where We are Now Headed Toward Personalization Looking at the Risks — and Regulation First thing’s first....
HTML | Inside the February 2024 Report
Digital banking has exploded in popularity in recent years, thanks in large part to younger users forming an ever-growing share of the total financial customer base. Studies indicate that 60% of millennials, 57% of Generation Z and 52% of Generation X use mobile banking apps as their primary financial tools,...
HTML | Inside the January 2024 Report
