AI Innovation Playbook

AI Innovation Playbook, a PYMNTS and Brighterion collaboration, analyzes the survey response data of more than 200 financial executives from commercial banks, community banks and credit unions across the United States to provide a comprehensive overview of how financial institutions leverage AI and ML technology to optimize their businesses. To this end, we gathered more than 12,000 data points on financial institutions with assets ranging from $1 billion to more than $100 billion. This report details the results of our extensive research.
INSIDE THE APRIL EDITION
  • 81.8 percent: Share of FIs with assets exceeding $100 billion interested in smart agents to combat fraud
  • 45.0 percent: Share of decision-makers working in fraud detection who are interested in smart agent
  • 41.1 percent: Share of commercial banks that are very or extremely interested in adopting smart agents

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