When Amazon launched a little over 20 years ago, it might have been easy to write off as a footnote in internet history in the making: the little Seattle company that tried to sell books on the internet. But over the past two decades —...
Amazon Web Services announced Tuesday (March 28) the launch of Amazon Connect, a self-service, cloud-based contact center service that makes it easy for any business to deliver customer service at lower cost. In a press release, Amazon Web Services (AWS) said Amazon Connect is based on...
Amazon’s got another brick-and-mortar grocery play in the works outside of the recently delayed Amazon Go. The online retail giant announced that AmazonFresh is getting a physical pickup option, starting with two brick-and-mortar locations in Seattle, Washington. For now, the AmazonFresh Pickup locations are in...
If retailers were worried about the impact Amazon would have on the world of eCommerce, they should be even more concerned about what Amazon has up its sleeves when it comes to physical stores with the leading eCommerce company showing expansion into the offline world...
After hitting what appears to be an all-time high of $861.74 during Tuesday morning trading last week, Amazon (AMZN) cooled off somewhat over the course of last week and into the final days of March. AMZN is still riding into the tail end of Q1,...
Amazon has run up against a roadblock in its play to revolutionize brick-and-mortar grocery shopping. The online retail giant has reportedly delayed the public opening of Amazon Go due to technical difficulties with its “Just Walk Out” system. During employee beta testing that began in...
By the looks of things, Lazada might get a bit more time to prepare for the arrival of a major overseas competitor. Sources cited by TechCrunch indicate that Amazon’s plans to launch local services in Southeast Asia in Q1 have been delayed until at least...
Is it possible to make one of the fastest digital ways to shop even faster? Given their recent move, Amazon seems to think so. The online retail giant just recently enabled Alexa voice shopping through Prime Now, Amazon’s rush service that boasts one- to two-hour...
We spend a lot of time talking about the impact of the “Amazon Effect” on traditional retail’s current misfortunes. But there’s another “Amazon Effect” which goes largely ignored, and which could be even more disruptive. As we heard Amazon’s VP of Payments, Patrick Gauthier, tell me...
