To ensure that voice-enabled products offer customers flexibility and choice through multiple, interoperable voice services, Amazon and top technology firms announced the Voice Interoperability Initiative. Over 30 companies are supporting the effort, with the inclusion of global brands such as Amazon, Salesforce, Sonos, Spotify, Bose and...
Amazon researchers have published a paper revealing what they have found to be a better way to select an architecture when crafting an artificial intelligence (AI) model. In “On the Bounds of Function Approximations,” the researchers explained that they were trying to establish a framework...
Amazon is planning to introduce two new products: an even bigger Echo speaker with a subwoofer and wireless earbuds with fitness tracking capabilities, according to a report by CNBC. The earbuds are codenamed “Puget.” They’ll be able to track steps with an accelerometer as well...
The name of the game in commerce — domestic, cross-border, whatever — is given consumers as many options to pay as pragmatically possible. In a new PYMNTS discussion with Karen Webster, Ben Volk, head of global payment acceptance at Amazon, talks about why that means...
To criticize the business practices of Amazon approximately 18 months ago, a nonprofit dubbed the Free and Fair Markets Initiative (FFMI) rolled out a national campaign. While the group claimed to have grassroots support, it did not admit it has the backing of some of...
Amazon has expanded its two-hour delivery service for Whole Foods customers to almost 30 cities in an attempt to take on Walmart. The eCommerce giant launched a pilot program in August, using the purchase histories of Whole Foods shoppers who use their Prime memberships to...
So goes Amazon, so goes most of the rest of the retail world, with the eCommerce operator’s influence also extending to payments. That’s been the general situation for a decade or more. But will that hold true when it comes to climate change? We might...
FedEx Corp. was forced to cut its profit forecast for the year due to higher costs and lower revenue caused by its now-defunct partnership with Amazon. The company expects per-share earnings to fall between 16 percent and 29 percent in the current fiscal year, compared...
Amazon has responded to a recent story in The Wall Street Journal which claimed the eCommerce giant has changed its algorithm to benefit its profitability, pushing its own products higher in search. “@WSJ story based on anonymous sources is wrong,” the company tweeted on Monday...
