(source: en.wikipedia.org)
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe at traditional authentication methods: 74 percent agree that a fingerprint or voice identifier will protect their personal information better than a traditional password...
A new study by Marketplace Pulse showed that Amazon-owned private-label brands aren’t as successful as many think, according to a report in Bloomberg. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Connected commerce is among the hottest trends in retail, and not just for streaming or ridesharing or online gaming services, but for subscription purchases, too. In fact, according to new PYMNTS research, digital services are expanding in the United States and in markets around the...
MercadoLibre, the Latin America eCommerce technology company, announced Tuesday (March 11) that it intends to offer approximately $1 billion of common stock. In a press release, MercadoLibre said it will grant underwriters a 30-day offering to buy up to $150 million of additional shares of common...
Omnichannel’s reality has yet to catch up to its promise from years ago – to transform the way we shop, well, everywhere. NMI CEO Vijay Sondhi weighs in on the ways payments providers and merchants can transform commerce into a seamless experience, unified across all...
JD.com, one of the biggest eCommerce retailers in China, has teamed up with Google to launch a store on Google Express, according to a report by Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Shopping on a traditional, narrowly focused eCommerce site is one thing. Consumers are dealing with a single merchant, and the working assumption is that the retailer is vetting suppliers and products, and has invested the time and money to provide a secure environment in which...
Robots, including those working in retail, “shipped to North American companies in record numbers last year,” according to a new report from the Robotic Industries Association. The new numbers underscore the advance of automation in commerce, though there are still significant question about how these...
The chairman of Reliance Industries has run into a hitch in his quest to take on Amazon in India and become the biggest eCommerce company in the country, according to reports. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
