Improving job rates and the overall health of the economy are contributing to an increase in size of credit unions’ (CUS’) member base. Recent data indicates that CUs’ membership showed a 2 percent year-over-year increase. Still, CUs have room to improve, especially when it comes...
Chuck Fagan, president and CEO of PSCU, believes that payments innovation is key for credit unions that aim to meet their members’ needs long term. In this excerpt from The Connected Economy’s Power Source – CEO Edition, Fagan shares the new requirements for digital banking...
If there’s one thing we can all agree on, it’s that the payments landscape has been utterly transformed in the past year. Todd Clark, president and CEO of CO-OP, dives into how credit unions can tap into that transformation by thinking less about “life stage”...
CU Recovery, a PSCU company, said on Monday (April 19) that it collected a record $3 million in charged-off debt last month for its 850-plus credit union customers. “Overall, our goal is to focus on being there for our clients and their members as they...
Loyalty is the lifeblood of financial services, paying dividends for credit card networks, FinTechs, big banks and credit unions (CUs). Initiating, and maintaining, a sticky customer relationship means that CUs can bring new products and innovations to their members, creating new revenue streams without having...
Corporate One Federal Credit Union, a wholesale provider of financial services for credit unions (CUs), said that its funding agent service is now available for CUs on The Clearing House’s real-time payments (RTP) network. The service allows for around-the-clock funding management for these CUs, according to...
In the age of digital-first banking, the application programming interface (API) is where it all happens. APIs can help financial institutions (FIs) introduce new products and services with speed, enable third-party applications and provide a secure portal to customer data. They have also been more...
Financial institutions (FIs) have spent many years pursuing consumers who are becoming more digitally focused while also working to retain long-term customers. The pandemic is adding urgency to both efforts as FIs look to shake off the economic slump, but research shows that certain FIs,...
Credit unions are eager to attract younger members, but they must stand out among a host of digitally savvy competitors to do so. In the Credit Union Tracker, Service Credit Union’s Dan Clarke explains how proactively investing in mobile banking innovations and partnering with colleges...
