Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able to use a range of tactics to make off with unauthorized transactions. Ferreting out fraudulent...
It goes without saying that the holiday shopping crush presents a massive opportunity for merchants and banks to cash in on the incredible uptick in consumer spend. In 2018, American consumers spent a combined $998 billion, and forecasts for 2019 predict a 3.8 percent increase...
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4). The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As...
Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate...
Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This means that a data-centric approach to engagement and retention is more important than ever. In this month’s Credit Union Tracker,...
Credit unions (CUs) are a worldwide phenomenon, with the World Council of Credit Unions’ newly-released 2018 Statistical Report finding that 85,400 CUs exist in 118 countries, serving more than 272.2 million members. CUs may represent a fraction of the financial market compared to banks, but...
Credit unions need millennials to keep growing membership rosters at a healthy pace. Millennials, in turn, want access to mobile banking and tech innovation. PSCU Senior Vice President Tom Pierce tells PYMNTS that buying online is gaining traction among the younger set, who prize convenience as...
In August, Facebook instituted changes to its advertising policies as the result of a settlement it reached with anti-discrimination groups and the federal Department of Housing and Urban Development (HUD). The social media site faced accusations that its ad-targeting platform — which allows ad buyers...
Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social media today, a dramatic increase from the mere 5 percent that Pew Research Center first tracked in 2005. Corporate entities have gained larger...
