Credit Unions

Credit Unions
Why Social Data Is Key To Personalizing The CU Experience
June 20, 2019

Whether they're approving loan applications or targeting products and services, CUs are increasingly relying on data analytics to help with everyday decisions. But looking at financial data alone doesn’t always paint the full picture, says Tony Hildesheim, chief information officer of Redwood Credit Union. In...

Credit Unions
Credit Unions Innovate, But Stay Competitive With Credit Cards
June 20, 2019

Tried-and-true credit unions (CUs) have managed to keep pace with commercial banks, FinTechs and other financial institutions. According to the new Credit Union Tracker, as of March 2019 there were an estimated 5,572 CUs in operation and in the same month 324,000 consumers joined CUs....

Credit Unions
Social Data’s Impact On CU Member Personalization
June 19, 2019

In the competitive financial industry, credit unions (CUs) remain popular banking options, with a recent CUNA Mutual Group report estimating that 324,000 consumers joined CUs in March 2019. To stay competitive, many CUs are turning to data analytics to improve their operations in a number...

Deep Dive: Why CUs Must Take A UX-Centric Approach To Digital Innovation
June 03, 2019

Credit unions know digital innovations are critical to recruiting and retaining members. Developing and offering innovative services that make a difference requires more than simply designing technological tools equipped with a host of capabilities, however. It also requires that credit unions (CUs) ensure such solutions...

Credit Unions
How Top-Performing CUs Innovate With Data Analytics
June 03, 2019

In the financial services industry, knowledge is power. For credit unions (CUs), data analytics can deliver that insight, helping them to more effectively address their members’ specific needs, and informing CUs of the products and services that can deliver the most effective returns on their...

Starting Early: Inside Community First’s Youth Agriculture Lending Program
May 31, 2019

Young entrepreneurs with agricultural aspirations need serious capital to get a jump-start on their business ideas. In reality, it takes significant cash to buy the animals and supplies needed to get started. In this month’s Credit Union (CU) Tracker, Community First Credit Union’s Member Development...

Funding the Next Generation of Farmers
May 30, 2019

For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79% of credit union members have said they would leave their CUs for a FinTech to get easy and convenient services. As such, CUs are seeking to step up their technological...

Credit Unions
Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking
May 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook, a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. However, as Lumin Digital President Jeff Chambers told Karen Webster...

Credit Unions
The Credit Union Innovation Balancing Act
May 07, 2019

The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Take something as simple online bill payments. As Denise Stevens, SVP for product delivery and innovation at PSCU, told Karen Webster in a recent conversation,...