Digital-First Banking

Digital-First Banking
Goldman’s Platform Losses Show Embedded Finance’s Path May Be Rocky
January 13, 2023

Marcus aside, Goldman Sachs has heavy lifting ahead as the Wall Street giant pursues embedded finance. As reported in SEC filings from Friday (Jan. 13), Goldman has detailed how it will document financial and operating performance on a go-forward basis with new segment reporting. Within...

Digital-First Banking
Community Banks Give Small Businesses Big Business Tools to Run Their Business
January 13, 2023

Inflation is a major challenge for small to midsized businesses (SMBs) in the United States, where 40% are concerned about rising interest rates and 7 in 10 are addressing it by raising prices. These conditions have SMBs on the hunt for working capital to execute...

Digital-First Banking
Mastercard: How Banking as a Service Will Scale in 2023 and Beyond 
January 12, 2023

“Banking as a service, and embedded finance, taken together — they just represent where the world is going.” As Sherri Haymond, executive vice president, Global Digital Partnerships at Mastercard, told PYMNTS’ Karen Webster, BaaS is slated to become big business — at scale — in...

Digital-First Banking
Millennial-Targeted BNPL May Help Digital Banks Retain Customers
January 11, 2023

Bank-backed BNPL may be a hook for digital-only institutions to lure millennials away from more traditional mainstays. Buy now, pay later (BNPL) plans from FinTechs such as Klarna and Affirm are gaining popularity as shoppers seek alternative financing to avoid rising credit card interest rates. However, PYMNTS research has found...

Digital-First Banking
Digital Banking’s Wealth Building Capabilities Appeals to Younger Consumers
January 10, 2023

Digital banking is delivering on promises of personalization and convenience, appealing strongly to younger consumers. In Personalization Beyond Traditional Banking To Build Financial Wealth, part of The Digital-First Banking Tracker® Series, a PYMNTS and NCR collaboration, we explore the needs and wants of consumers using...

Digital-First Banking
German Neobank Ruuky Files for Insolvency
January 09, 2023

The German neobank Ruuky announced it has filed for bankruptcy after less than three years in operation. In a LinkedIn post Monday (Jan. 9), the Hamburg-based FinTech said the decision comes after the company experienced incredible growth, amassed a loyal customer base, and became the largest...

Digital-First Banking
PYMNTS Intelligence: Financial Industry Leverages Data to Deliver Personalized Experiences
January 06, 2023

Keeping pace with and meeting shifting customer expectations is a perennial challenge across the financial services industry. A 2022 study found 51% of retail banks report that keeping up with customers’ changing needs is difficult. At the moment, personalized banking experiences are in high demand....

Digital-First Banking
Savings Accounts Play Larger Role in Bank vs Neobank Battle
January 05, 2023

Banks risk losing customers to neobanks — and a key battleground may lie with savings accounts.  And in that case, the advantage may go to the traditional financial institutions (FIs), who have the installed base of clients, the financial firepower and a host of complementary...

Digital-First Banking
How an Insider Personalizes Every Step of the Banking Customer Journey
January 05, 2023

An interview with Rejeesh Ramachandran, senior vice president, head of strategic business architecture and customer insights at TD Bank, about how banks can better compete through custom offerings at every stage of the customer journey.  — Customers have come to expect personalized experiences every time...