Digital-First Banking

Digital-First Banking
Canvas Credit Union on Keeping the Human Touch in Digital Banking for SMBs
March 30, 2022

SMBs want cutting-edge digital banking services that help them attract — and interact — with global customers, yet still with personalized financial offers that cater to their business. In the Digital-First Banking Tracker, Canvas Credit Union’s Frank Robinson explains why offering hybrid approaches such as...

Digital-First Banking
Banks Turn to Tech to Keep the Human Touch in SMB Digital Banking
March 29, 2022

  The digital transformation has been challenging for all businesses in the last two years of the pandemic, but perhaps none have been harder hit than small- to medium-sized businesses (SMBs). Approximately three-quarters of small businesses suffered losses in revenue, profit margins and sales due...

Digital-First Banking
Consumers Want, Expect Interconnected Banking and Embedded Finance
March 24, 2022

Not all that long ago, at the dawn of the millennium, money movement was no easy task. Netspend President Kelley Knutson told Karen Webster that much has changed in two decades — giving rise to what might be termed Banking 3.0 and shifting the way...

Digital-First Banking
PYMNTS Intelligence: Moving ATMs Into the Future With Cash Recycling
March 23, 2022

Single-function automated teller machines (ATMs) are on the way out, and worldwide deployment of multifunction automated deposit terminals (ADTs) is projected to grow 8% by 2026, even as the overall number of deployed ATMs declines. The Asia-Pacific market led the world in deployment of ADTs in 2020...

Digital-First Banking
Quontic Bank on the Role of ATMs in Digital-First Banking
March 22, 2022

ATMs will occupy a central role in customers’ financial lives as long as cash is in play, but that doesn’t mean their features and services shouldn't evolve. In the Digital-First Banking Tracker, Quontic Bank’s Grace Pace explains how fee-free ATMs offering video chat services and...

Digital-First Banking
Offering Bitcoin Account Access, Nixing Fees, Helps FIs Take ATM Tech Into the Future
March 21, 2022

Banking customers are increasingly reliant on digital tools for their banking needs, but 41% still use ATMs for some portion of their transactions. At the same time, the total number of ATMs deployed across the globe is declining, even as the functionality provided at ATMs...

Digital-First Banking
Digitizing Remittances Breaks Down the Money-Movement Divide
March 15, 2022

There’s a great divide in cross-border remittances between send- and receive-heavy countries. Naushad Contractor, CEO of Fable FinTech, told PYMNTS that traditionally, banks and money transfer firms on the receiving side of the equation operated simply as a form of “dumb pipes” as money earned...

Digital-First Banking
Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
March 15, 2022

Roughly 70% of consumers have extremely or very high levels of trust in their financial institutions (FIs), which may lead one to wonder what’s going on with the other 30%. In an interview with PYMNTS, Mzukisi Rusi, vice president of solutions at Entersekt, said that...

Digital-First Banking
Digital Bank Lunar Raises $76M
March 11, 2022

Digital bank Lunar has closed a $76 million (€70 million) Series D-2 funding round, the Scandinavian company said in a blog post Friday (March 11). Lunar said the latest round brings its Series D funding to $307 million (€280 million) and will help it continue...