Digital-First Banking

Digital-First Banking
Starling Expands Digital Banking to Europe
September 29, 2021

The U.K.-based digital bank Starling plans to offer its Banking as a Service across Europe, including France, Germany, the Netherlands and Spain, in the first half of 2022, according to a Crowdfund Insider report on Wednesday (Sept. 29). “Starling as a Service” will allow companies...

Digital-First Banking
Inside Revolut: 5 Banking and Payments Products Linked To UK’s Most Valuable FinTech
September 29, 2021

What started six years ago as a pre-paid debit card making it easy for customers to use their debit card anywhere in the world, in whichever currency they like, has evolved into a billion-dollar challenger bank that is now worth more than 53-year-old NatWest, one...

Digital-First Banking
U.K. Digital Bank Monzo Enables Card Payments from Earmarked Savings
September 21, 2021

London-based FinTech company Monzo, in an effort to simplify the bill-paying and household budgeting process, has made it possible for account holders to make card payments from their various “pots,” or digital piggy banks, according to a Tuesday (Sept. 21) blog post on the company’s...

Digital-First Banking
Revolut Offering Commission-Free U.S. Stock Trades 
September 21, 2021

U.K.-based financial super app Revolut will be debuting commission-free stock trading for U.S. customers soon, according to a CNBC report Tuesday (Sept. 21), after it obtained a broker-dealer license.  Revolut became a so-called super app by continuing to add new features to its platform, after...

Digital-First Banking
PayPal Rolls Out Super App for Single-Platform Banking
September 21, 2021

PayPal is launching a super app that offers consumers an all-in-one platform to manage personal finances, including early-access direct deposit, high-yield savings, shopping tools, bill payments, rewards and more. Dan Schulman, president and CEO of PayPal, said in a press release that the new app...

Digital-First Banking
Deep Dive: How Banks Can Personalize Services Amid The Digital Migration
September 20, 2021

Health concerns and reduced access to brick-and-mortar locations prompted a large portion of consumers to shift their banking from in-person to online in 2020, with consumers paying bills, depositing checks and opening bank accounts without ever stepping inside a physical location. Even branch loyalists adapted...

Digital-First Banking
Simmons Bank on Pairing Digital Tools With a Human Touch to Satisfy Digital-First Customers
September 17, 2021

Mobile and online banking options have been available for years, but health and safety concerns over the past 18 months have pushed many technology-hesitant consumers to reevaluate their financial habits. Holdouts who always had insisted on meeting face-to-face with tellers at branches suddenly either found...

Digital-First Banking
US Open Banking Uptake Hindered By ‘Fragmented’ Market With Too Many Players
September 17, 2021

The state of open banking in the U.S. might be summed up in a few words: fragmented, and perhaps, dysfunctional. In an interview with Karen Webster, Paiak Vaid, head of Global Product Partnerships at TrueLayer, said U.S. companies, particularly financial institutions (FIs), have their work...

Digital-First Banking
Answering Phones And Online Service: The Case For The Human-Centric Digital Bank
September 16, 2021

Businesses and consumers are returning to their pre-pandemic norms, but some of their behaviors have changed. Banking customers are less likely to visit banks now than they were 18 months prior, and nearly all consumers have an online or mobile banking feature at their disposal....