As restaurants deal with a tough labor market, business software company Oracle has debuted a mobile order and pay tool designed to let eateries “serve customers from anywhere.” The Oracle MICROS Simphony tool is a handheld point-of-sale (POS) and payment device that lets servers place...
There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps. Using a proprietary combination of publicly available information and app usage data to which PYMNTS has access, we rank restaurants’ mobile order-ahead apps each month, letting you know...
When it comes to meeting consumers’ demand for digital convenience, independent restaurants are lagging behind their chain counterparts. Be it loyalty rewards or online ordering channels, independents are far less digitally connected. By the Numbers Research from the June edition of PYMNTS’ Digital Divide study,...
Members of Generation Z may have grown up with technology, but new PYMNTS data finds it’s actually the previous generation that’s spearheading the restaurant industry’s digital shift. By the Numbers Research from PYMNTS’ study “Super Apps for the Super Connected,” created in collaboration with PayPal...
The three top champions of mobile order-ahead hold onto their crown in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, but one drive-in restaurant has taken a tumble. Using a proprietary combination of publicly available information and app usage data to which PYMNTS...
One might think that food aggregators were a huge share of the restaurant market — almost four in 10 consumers PYMNTS surveyed had used them in the past 30 days — but aggregator-facilitated transactions still are a small share of restaurants’ revenues. With the anxiety...
If it seems like an outsized share of online grocery services get their start in the San Francisco and Los Angeles areas, there may be a reason for this disparity. According to data from the March edition of PYMNTS’ ConnectedEconomy™ Monthly Report, “Mapping Digital Behavior...
Last year’s “Great Resignation” led to giant labor shortages in the food service sector, leaving many eateries to turn to automation to meet order and delivery demands. This year, market instability is driving restaurant trends, particularly companies’ plans to invest in labor-saving technology to woo...
In the chilly January air, many consumers are opting to stay home and order in. This month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps — where we rank restaurants’ smartphone apps based on information about their ordering features, their rewards programs, the size...
