Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Agentic AI: What It Will Take to Move From Rhetoric to Reality
August 01, 2025

Most chief financial officers (CFOs) say they understand the concept of agentic artificial intelligence — systems that can plan, reason and take actions with minimal or no human input — but few are ready to implement the technology. Get the Full Story Complete the form...

Artificial Intelligence
Mercado Libre Executives Say AI is Key Focus
July 31, 2025

Mercado Libre CEO Marcos Galperin will focus “quite a bit” on artificial intelligence when he moves to a new role as executive chairman on Jan. 1, 2026, he said Wednesday (July 30) on the company’s investor relations podcast. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Nobody’s Talking: Voice Interfaces Face Hurdles for Wide Adoption
July 31, 2025

Popular artificial intelligence (AI) chatbots often tout the availability of voice-activated features, joining a trend of speaking commands into AI assistants like Siri and Alexa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
US and China Chart Diverging Paths in Global AI Action Plans
July 31, 2025

The United States and China released competing visions of the future of artificial intelligence, with the U.S. seeking global leadership and China prioritizing open source AI models and cooperation among nations and organizations. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
ChatGPT Users May Be Inadvertently Sharing Conversations in Search Results
July 31, 2025

ChatGPT conversations are reportedly showing up in Google search results if users of the artificial intelligence chatbot create links to share those conversations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
OpenAI Doubles Yearly Revenue to $12 Billion
July 31, 2025

OpenAI reportedly doubled its revenue during the first seven months of 2025 to $12 billion, The Information reported Wednesday (July 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Senator Reintroduces Bill to Create AI Regulatory Sandbox for Financial Services
July 30, 2025

A bipartisan bill to establish regulatory sandboxes for artificial intelligence (AI) experimentation in financial services took center stage at a Senate subcommittee hearing Wednesday (July 30), as lawmakers weighed how to balance AI-driven innovation with oversight. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Amazon Updates Code to Keep Out Google AI Shopping Tools
July 30, 2025

Amazon is reportedly taking steps to block other companies’ artificial intelligence shopping tools from its website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...