Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Fed Governor Lisa Cook: AI Set to Reshape Labor Market
Artificial Intelligence
Fed Governor Lisa Cook: AI Set to Reshape Labor Market
July 17, 2025

The Federal Reserve is not only studying how artificial intelligence (AI) is affecting the economy but also deploying the technology to help with its own work, Fed Governor Lisa D. Cook said Thursday (July 17). Get the Full Story Complete the form to unlock this...

Virginia Becomes First State to Use Agentic AI for Regulatory Streamlining
Artificial Intelligence
Virginia Becomes First State to Use Agentic AI for Regulatory Streamlining
July 17, 2025

Virginia is launching a pilot program that will use artificial intelligence (AI) agents to streamline regulations — the first such effort in the country — and reinforce the state’s standing as a friendly place to do business. Get the Full Story Complete the form to...

Slack Gives Paid Users Access to More AI Tools
Artificial Intelligence
Slack Gives Paid Users Access to More AI Tools
July 17, 2025

Slack on Thursday (July 17) unveiled a slate of new and upcoming artificial intelligence (AI) tools it said will help paying subscribers focus on high-value work while keeping them organized. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Gen AI May Finally Bridge the Personalization Gap, Experts Say
Artificial Intelligence
Gen AI May Finally Bridge the Personalization Gap, Experts Say
July 17, 2025

For decades, personalization has been more of a dream than reality. Businesses promised experiences tailored to the customer, but offers and recommendations still often miss the mark, despite the ability to track which websites consumers click on when they’re online. Get the Full Story Complete...

AI Demand Has Wall Street Snatching Up Utility Companies
Artificial Intelligence
AI Demand Has Wall Street Snatching Up Utility Companies
July 17, 2025

Wall Street investment giants are reportedly purchasing utilities amid the ongoing AI boom. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Anthropic Valuation Could Hit $100 Billion in New Investment Round
Artificial Intelligence
Anthropic Valuation Could Hit $100 Billion in New Investment Round
July 17, 2025

Is Anthropic on its way to becoming a $100 billion company? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

OpenAI Seeks Piece of ChatGPT-Driven eCommerce Sales
Artificial Intelligence
OpenAI Seeks Piece of ChatGPT-Driven eCommerce Sales
July 17, 2025

OpenAI is reportedly planning to take a share of eCommerce sales made via ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Google Adds AI-Powered Local Business Calling to Search
Artificial Intelligence
Google Adds AI-Powered Local Business Calling to Search
July 16, 2025

Google is expanding its artificial intelligence capabilities in Search by rolling out a new, free feature that lets it call local businesses on the user’s behalf to do things like check pricing and make reservations. Get the Full Story Complete the form to unlock this...

AWS Unveils AI Agent Marketplace as ‘One-Stop Shop’ for Enterprise Deployment
Artificial Intelligence
AWS Unveils AI Agent Marketplace as ‘One-Stop Shop’ for Enterprise Deployment
July 16, 2025

Amazon Web Services (AWS) has launched a new artificial intelligence (AI) agent marketplace aimed at simplifying how businesses find, deploy and manage these autonomous bots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...