Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
This Week in AI: The Agentic Web, AI-Native Devices and Search Tools
Artificial Intelligence
This Week in AI: The Agentic Web, AI-Native Devices and Search Tools
May 23, 2025

This week marked three major developments in the artificial intelligence (AI) space. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

AI’s Defining Week: The Most Revealing Executive Quotes From OpenAI, Google and Amazon
Artificial Intelligence
AI’s Defining Week: The Most Revealing Executive Quotes From OpenAI, Google and Amazon
May 22, 2025

This week marked a captivating point in time for the future of artificial intelligence (AI), with technology leaders such as OpenAI CEO Sam Altman sharing his vision for the next generation of AI devices, Google CEO Sundar Pichai taking passive-aggressive potshots at AI rivals and...

Anthropic Says New AI Models Maintain Context and Sustain Focus
Artificial Intelligence
Anthropic Says New AI Models Maintain Context and Sustain Focus
May 22, 2025

Anthropic has introduced the next generation of its artificial intelligence (AI) models, Claude Opus 4 and Claude Sonnet 4. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Microsoft’s Radical Bet Turns Windows Into an AI Playground
Artificial Intelligence
Microsoft’s Radical Bet Turns Windows Into an AI Playground
May 22, 2025

Microsoft is transforming Windows into an agentic AI platform, marking one of the biggest shifts in the operating system’s history as the software giant starts building the underpinnings of the new open, agentic web. Get the Full Story Complete the form to unlock this article...

54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
Artificial Intelligence
54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
May 22, 2025

Generative artificial intelligence presents a dual-edged sword for the American workforce, promising productivity gains while simultaneously sparking job displacement concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Kayak Pivots From Search to AI-Driven Travel Assistant
Artificial Intelligence
Kayak Pivots From Search to AI-Driven Travel Assistant
May 22, 2025

Fundamental transformations often occur across the industries that are most receptive to them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Earnings Season Finds AI Edge in Lending
Artificial Intelligence
Earnings Season Finds AI Edge in Lending
May 21, 2025

Anywhere you looked, from mid-April to this week, as earnings season stretched out over the weeks, it was impossible not to hear and read about the impact of artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Chatbot Arena Raises $100 Million for Platform That Compares AI Models
Artificial Intelligence
Chatbot Arena Raises $100 Million for Platform That Compares AI Models
May 21, 2025

Chatbot Arena raised $100 million in seed funding to support its platform that helps users compare the performance of different artificial intelligence models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

OpenAI Acquires Jony Ive’s AI Device Startup for $6.4B
Artificial Intelligence
OpenAI Acquires Jony Ive’s AI Device Startup for $6.4B
May 21, 2025

About two years ago, Jony Ive’s son was so enthralled with OpenAI’s ChatGPT that he told his dad, “You’ve got to meet Sam.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...