Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Lori’s Gifts Launches Checkout-Free Hospital Retail Stores
May 09, 2025

Lori’s Gifts, one of the nation’s largest operators of hospital gift shops, rolled out fully automated, checkout-free stores as the next step of its expansion into the healthcare retail market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
OpenAI Targets Consumer Market, Expands Beyond AI Models
May 08, 2025

OpenAI is making a strong play for the consumer market with the hiring of Instacart’s CEO to oversee its applications business — a signal that the company is more than just an artificial intelligence (AI) model builder. Get the Full Story Complete the form to...

Artificial Intelligence
Tech Leaders Urge Congress for ‘Light-Touch’ AI Regulations
May 08, 2025

Top executives from OpenAI, Microsoft, AMD and CoreWeave urged lawmakers at a U.S. Senate hearing Thursday (May 8) to support the nation’s artificial intelligence efforts through “light-touch” regulations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
OpenAI’s New Corporate Structure Sets Up a Tangled Legal Future, Experts Say
May 08, 2025

OpenAI’s new corporate structure sets the stage for what legal experts believe is a complex relationship between its nonprofit parent and for-profit subsidiary that could be the subject of future litigation. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
OpenAI Picks Instacart Chief Fidji Simo to Oversee Operations
May 08, 2025

OpenAI has named Instacart head Fidji Simo as its new CEO of Applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
From Nice-to-Have to Nonnegotiable: How AI Is Redefining the Office of the CFO
May 08, 2025

Artificial intelligence (AI) has become the new electricity powering financial operations, and nowhere is this more apparent than in the office of the CFO. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Report: OpenAI Aims to Reduce Revenue Sharing With Microsoft
May 07, 2025

OpenAI is reportedly envisioning a future where it shares less revenue with longtime benefactor Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Mistral Debuts Corporate Chatbot Amid Threefold Rise in Revenue
May 07, 2025

French startup Mistral AI introduced a new chatbot for companies amid an uptick in revenue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Etsy’s ‘Algotorial Curation’ Blends Human Touch With AI Smarts
May 07, 2025

Etsy, the eCommerce retailer known for handmade and vintage goods, is doubling down on a hybrid approach to artificial intelligence that keeps humans in the loop and ensures shoppers find what they want. Get the Full Story Complete the form to unlock this article and...